Suites Food and Beverage Supervisor

Compass Group•Dallas, TX
•$16 - $18•Onsite

About The Position

Levy at American Airlines Center is seeking a motivated, service-driven, and experienced Food & Beverage Suites Supervisor to join its Premium Suites team. This event-based, part-time leadership role provides first-level supervision of food and beverage operations within Premium Suites, ensuring exceptional guest service, operational excellence, and compliance with food safety and responsible alcohol service standards. The position is based at American Airlines Center in downtown Dallas, where Levy is the exclusive food, beverage, and retail partner. The supervisor works with suite attendants, food and beverage runners, pantry coordinators, management, culinary teams, and event staff to deliver an exceptional suite experience during events.

Requirements

  • High school diploma or GED.
  • At least 1 year of supervisory experience.
  • At least 1 year of food and beverage, hotel/hospitality, club, or full-service restaurant experience.
  • Valid TABC or state-approved alcohol/liquor certification.
  • Valid ServSafe or state-approved Food Handler's certification.
  • Excellent customer service, organization, and time management skills.
  • Ability to speak, read, and write in English.
  • Ability to work independently with minimal supervision.
  • Ability to remain focused in a loud and busy environment.
  • Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

  • Supervise daily food and beverage operations to ensure exceptional guest service and efficient event execution.
  • Lead, coach, and support Suite Attendants, Food and Beverage Runners, Pantry Coordinators, and other front- and back-of-house team members.
  • Ensure food and beverages are served accurately, safely, and according to established quality and service standards.
  • Monitor staff performance for compliance with company policies, sanitation procedures, HACCP standards, and responsible alcohol service guidelines.
  • Train and mentor new team members on service standards, safety procedures, and operational expectations.
  • Oversee opening and closing responsibilities, including side work, station cleanliness, and suites readiness.
  • Maintain inventory levels, complete daily and monthly inventory counts, and communicate supply needs.
  • Resolve guest concerns professionally while creating an exceptional suite experience.
  • Communicate effectively with management, culinary teams, and event staff to ensure seamless operations.
  • Perform additional duties as assigned.

Benefits

  • Instapay (early access to wages) and high-interest savings through the CredAI app.
  • Career growth and professional development opportunities.
  • Parking, meals, and merchandise perks.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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