Food and Beverage Supervisor

HEI Hotels & Resorts • Boston, MA

1d • $29 - $31

About The Position

The Food and Beverage Supervisor assists the Outlet Manager with planning and managing the Restaurant, Room Service, and other food and beverage outlets as appropriate. The role supports customer satisfaction, quality service, compliance with corporate and franchise policies and procedures, and adherence to federal, state, and local regulations while helping meet or exceed financial goals. The position is based at The Liberty Hotel, a Marriott Luxury Collection Hotel.

Requirements

• Ability to use a point-of-sale system.
• Ability to lift or carry up to 50 pounds, with or without reasonable accommodation.
• Ability to push and pull product carts weighing up to 150 pounds, with or without reasonable accommodation.
• Effective verbal and written communication skills, including the ability to adapt communication style for different audiences.

Responsibilities

• Monitor servers and buspersons for adherence to service standards.
• Supervise guest service and watch for guests who need assistance.
• Assist the manager in establishing and monitoring completion of sidework duties.
• Maintain a bank according to HEI Hotels and Resorts standards.
• Review daily communication sheets from the previous shift and prepare one for the following shift; check the floor plan for appropriate coverage.
• Check the restaurant for cleanliness and setup, including service stands, aisle areas, and tables.
• Follow state, federal, and corporate liquor requirements for serving alcoholic beverages.
• Communicate daily with the restaurant manager about special events, house counts, and related matters.
• Assist the restaurant manager in conducting menu classes and taste panels.
• Provide staff with clear verbal and written direction.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Benefits

• Medical, dental, and vision insurance programs.
• Vacation, sick, and holiday time-off programs.
• Pet insurance.
• Supplemental, spousal, and child life insurance coverage.
• Short- and long-term disability plans.
• 401(k) savings plan with matching funds.
• Commuter pass discounts.
• Incentive programs.
• Marriott room discounts for friends and family.
• YouDecide and hotel room discount programs. Eligibility and program details vary by location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed