Suites Coordinator- Mercedes Benz Stadium
About The Position
The Suites Coordinator supports premium suite operations at Mercedes-Benz Stadium through administrative assistance, event coordination, client communication, and collaboration across departments. The role helps ensure smooth events and exceptional guest experiences, including Falcons games, concerts, and other stadium events. Responsibilities include supporting suite operations, maintaining client and event records, preparing event materials, coordinating food and beverage orders, monitoring deadlines and changes, assisting with event-day operations, and addressing client requests and guest concerns.
Requirements
- Strong organizational, multitasking, and time-management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Ability to work effectively in a fast-paced environment.
- Availability to work evenings, weekends, holidays, and event days.
- Ability to stand and walk for extended periods.
- Ability to navigate multiple stadium levels and operational areas.
- Ability to occasionally lift and carry up to 25 pounds.
Nice To Haves
- Previous hospitality, catering, event coordination, or administrative experience.
Responsibilities
- Provide administrative and operational support to the Suites team.
- Maintain accurate client records, event documentation, and internal reports.
- Manage client correspondence, inquiries, and departmental communications.
- Prepare menus, pricing materials, and event-related documents.
- Support event planning and preparation for Falcons games, concerts, and stadium events.
- Coordinate suite food and beverage orders with Catering and Culinary teams.
- Monitor order deadlines, client requests, and last-minute changes.
- Develop event schedules, operational checklists, and suite assignments.
- Assist with event-day operations and resolve operational challenges.
- Maintain professional client relationships and respond to inquiries and special requests.
- Document client preferences and special accommodations.
- Collaborate with internal departments to resolve guest concerns and enhance the client experience.
- Coordinate communication between Suites, Catering, Culinary, Sales, and Premium Operations.
- Communicate event updates and operational details accurately and efficiently.
- Participate in departmental meetings and support special projects.
Benefits
- Instapay (early access to wages) and high-interest savings through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
