Subway Supervisor
About The Position
The Subway Area Supervisor coordinates and supports activities across an assigned geographic area, typically overseeing 4–7 restaurants. Staffing and assignments depend on skills, abilities, distance, and job requirements. The supervisor oversees daily restaurant operations while pursuing long-term business goals, supports store supervisors and Sandwich Artists, and works as a Sandwich Artist at the home store. The role focuses on restaurant performance, team development, guest service, food safety, product preparation, cleanliness, safety, and security. The supervisor monitors maintenance, repairs, expenses, inventory, cash controls, budgets, revenue, and profits and losses; identifies operational issues and opportunities for improvement; and promotes consistent company policies, practices, culture, and morale. The supervisor also collaborates with operations, human resources, and administration and supports local marketing and catering activities.
Requirements
- Knowledge of inventory control, including WISR controls and Subventory configuration.
- Knowledge of labor controls, labor costs, store staffing needs, LiveIQ Labor Scheduling, and the Subway Labor App.
- Ability to support scheduling, training, and operational needs across multiple restaurants.
Nice To Haves
- Driver's License.
Responsibilities
- Coordinate and support activities across the assigned geographic area and oversee the daily operations of several restaurants.
- Train, coach, support, and develop store supervisors, Restaurant Supervisors, and Sandwich Artists; provide paths for employee growth.
- Plan and set business goals, manage daily operations, and work toward long-term business goals.
- Monitor restaurant maintenance, repairs, and expenses; identify operational problems, resolve them, and implement best practices.
- Encourage standardization and enforcement of company policies and maintain a positive work culture and staff morale.
- Manage budgets and identify profits, losses, revenue drivers, and opportunities for improvement.
- Communicate and coordinate with operations, human resources, and administration teams.
- Interview, hire, recruit, train, and manage store supervisors and other staff; oversee the training program and follow the training guide.
- Direct staff to maintain food safety, product preparation, cleanliness, restaurant safety, and security standards.
- Maintain high Steritech standards and perform self-reviews weekly.
- Manage inventory and money-control systems, maintain accurate WISR controls, and configure Subventory items for accuracy; establish inventory schedules as needed.
- Assist restaurant supervisors with scheduling and staffing; manage labor controls and costs using LiveIQ Labor Scheduling and the Subway Labor App.
- Support local marketing initiatives and contact prospective customers to promote sales as needed.
- Maintain business records and accurate cash controls and deposits.
- Deliver exceptional guest service and ensure catering preparedness and accuracy.
- Ensure University of Subway training is completed and up to date.
- Assist with new window materials and training on new material.
- Work as a Sandwich Artist at the home store.
- Keep operations streamlined and maintain professional communication and lead by example.
Benefits
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
