Substitute Library Assistant (Daytime Availability)

Laramie County Library System • Cheyenne, WY

6d • Onsite

About The Position

The Substitute Library Assistant provides patron service on an as-needed basis across Laramie County Library System locations. The position primarily supports short-notice daytime staffing needs, with occasional evening and weekend shifts. Work includes covering public service desks, supporting daily library operations, and assisting colleagues. The employee must be willing to work whenever the library is open, from 9:00 a.m. to 8:00 p.m.

The position requires courteous and efficient customer service, consistent application of library policies and service standards, and protection of patron confidentiality in compliance with Wyoming state law. The employee monitors patron behavior and responds according to the Library Rules. The essential duties require moving or manipulating moderately heavy equipment, boxes, carts, files, and stacks of material between locations.

The hiring range is $18.54–$23.18 per hour, depending on experience. The position is open until filled. Hiring is contingent on a post-offer criminal history background check; Laramie County Library System participates in E-Verify. The organization is an equal opportunity and at-will employer, supports the Americans with Disabilities Act, and provides a drug-free workplace in accordance with the US Drug-Free Workplace Act of 1988.

Requirements

• High school diploma or equivalent.
• Six months of relevant experience, or an equivalent combination of education and experience.
• Availability for daytime shifts, approximately 9:00 a.m. to 5:00 p.m., and some evening and weekend shifts as needed.
• Flexibility to accept shifts on short notice.
• Working knowledge of standard computer software and library systems.
• Strong customer service and communication skills.
• Ability to work independently with attention to detail and good task prioritization.
• Accurate data entry and filing skills.
• Willingness to work any time the library is open, from 9:00 a.m. to 8:00 p.m.

Nice To Haves

• Bilingual English/Spanish language skills.
• Experience working with people from a variety of ethnic and cultural backgrounds.
• Cash handling experience.

Responsibilities

• Provide courteous, efficient customer service to patrons at public service desks.
• Support daily library operations by providing desk coverage, performing opening and closing duties, and assisting colleagues as needed.
• Apply library policies, procedures, and service standards consistently while maintaining patron confidentiality in compliance with Wyoming state law.
• Monitor patron behavior and respond appropriately in accordance with the Library Rules.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED