Subsidy Finance Coordinator

Healthy Kids Programs•Danbury, CT

3d•Onsite

About The Position

The Subsidy Finance Coordinator oversees the childcare subsidy program for Healthy Kids sites. The role includes registering new sites to accept subsidies, renewing and maintaining existing registrations, completing requests from state subsidy agencies, billing agencies, and reconciling payments from parents and agencies. The coordinator communicates responsively with families, collaborates with caseworkers, uses state subsidy systems such as CCTA and Kinder Connect, and maintains accurate documentation for each child receiving assistance. The position emphasizes excellent service and a commitment to making a positive impact. Success in the role means providing families with fast, friendly, accurate enrollment support and helping them navigate registration and subsidy processes with confidence. The coordinator tracks and follows up on subsidy-related enrollment steps, improves communication response times, reduces abandoned or delayed registrations, and helps streamline repeatable internal processes and reduce repetitive administrative work through automation while maintaining a personal, high-touch experience for families. This is an in-person, full-time position at Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524. The schedule is Monday through Friday, either 8:30 AM–5:00 PM or 9:00 AM–5:30 PM. Pay is $20–$22 per hour, depending on experience.

Requirements

Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfort learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Nice To Haves

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements clearly and supportively.
Experience supporting families from diverse backgrounds.

Responsibilities

Oversee the childcare subsidy program for Healthy Kids sites.
Register new sites to accept subsidies.
Renew and maintain existing site registrations.
Complete requests from state subsidy agencies.
Bill agencies and reconcile payments from parents and agencies.
Cultivate strong relationships with families through clear, responsive communication.
Collaborate with caseworkers to ensure seamless processes.
Use state subsidy systems such as CCTA and Kinder Connect.
Maintain accurate, thorough documentation for each child receiving assistance.
Provide exceptional service and demonstrate a commitment to making a positive impact.
Track and follow up on subsidy-related enrollment steps.
Help reduce repetitive administrative work through automation and streamline repeatable internal processes.
Perform other duties as assigned.