About The Position

The Skilled Technician performs vehicle repair and maintenance according to dealership and factory standards, building customer loyalty by developing trust and confidence in AutoNation's care for vehicle safety and reliability. The role includes diagnosing vehicle malfunctions, completing authorized repairs, and delivering an exceptional customer experience. The position offers factory training, OEM certification support, and opportunities for career advancement.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Valid in-state driver's license and an acceptable, safe driving record that is maintained.
  • Attention to detail.
  • Organization and follow-up skills.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools that are not inventoried as service department special tools.
  • Stay current with factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Paid training and OEM certification support.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts and deals through YouDecide.
  • Opportunities for technician rate overrides and a longevity bonus based on tenure and certification.
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