CFS Manager at AutoNation Subaru Arapahoe

AutoNation • Centennial, CO

2d • $6,000 - $12,000 • Onsite

About The Position

The CFS Manager (F&I Manager) works in AutoNation’s no-haggle sales environment to make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the sales process. The role identifies suitable finance and insurance products for customers and guides them through the financing portion of a vehicle purchase.

The manager welcomes customers and transitions them from Sales to Finance, determines financing needs and payment options through consultative interviews, and presents transparent pricing menus. The position also processes finance transactions in compliance with state and federal laws, follows up to support customer satisfaction, builds customer referrals, achieves sales goals, maintains product knowledge, and completes administrative processes in a timely manner and in accordance with company policy.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a fully transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure full compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure administrative processes are completed in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED