Stylist (Retail) (Part-time)

Mejuri•Philadelphia, PA
•Onsite

About The Position

Mejuri is seeking a part-time Retail Stylist to deliver an exceptional, personalized shopping experience that reflects its approach to modern luxury. Stylists serve as trusted customer advisors, creating a warm and welcoming environment and helping customers discover jewelry that suits their style and personal moments. They use product knowledge, styling expertise, and storytelling to support customers while contributing to sales, conversion, and customer satisfaction goals. The role also supports store operations, merchandising, team culture, and loss prevention. Stylists uphold Mejuri’s selling and brand standards, assist with order fulfillment and inventory organization, use retail systems and technology, maintain display presentation, and raise issues or improvement opportunities to store leadership.

Requirements

  • Ability to connect authentically and warmly with customers and help them feel comfortable.
  • Strong verbal communication and active listening skills.
  • Ability to learn and retain product knowledge and use it to suggest and style jewelry for customers.
  • Ability to think critically and find solutions in the moment to meet customer and business needs.
  • Ability to meet and exceed performance indicators, including SPH, conversion, NPS, AOV, and UPT.
  • Strong attention to detail, organization, and initiative.
  • Ability to work on the sales floor for extended periods.
  • History of contributing to a positive team environment.

Responsibilities

  • Model, communicate, and uphold Mejuri’s Steps of Selling and customer experience expectations.
  • Promote services such as piercing and engraving, and support positive customer experiences.
  • Work toward performance measures including OPH, SPH, NPS, conversion, AOV, and UPT.
  • Support back-of-house order fulfillment for in-store and phone sales and BOPIS, following packaging and delivery standards.
  • Help organize display and sellable inventory, packaging, and store supplies.
  • Use or learn point-of-sale systems and other retail technology.
  • Help mitigate internal, external, and administrative product loss.
  • Identify and escalate opportunities, gaps, risks, roadblocks, and operational inefficiencies to store leadership.
  • Help uphold visual merchandising, cleanliness, and functionality standards.
  • Validate the condition of display forms, graphics, furniture, and décor, and report missing or damaged display tools.
  • Build positive relationships with colleagues and contribute to an engaging work environment.
  • Follow company policies and compliance practices.
  • Listen to customer feedback, monitor trends, and share insights with management.
  • Provide customer styling guidance and product recommendations based on customer needs.

Benefits

  • Paid sick days.
  • Monthly retail bonus program.
  • Regular feedback through performance reviews.
  • In-house retail learning program.
  • Product discount.
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