Stylist (Retail) (Part-time)

Mejuri•Los Angeles, CA

8d•Onsite

About The Position

A Stylist at Mejuri delivers an exceptional, personalized shopping experience that reflects the brand’s approach to redefining luxury. Stylists act as trusted customer advisors, creating a warm and welcoming environment where customers can make confident choices. They use product knowledge, an understanding of style, and storytelling to help customers find jewelry that resonates with them while contributing to sales, conversion, and customer satisfaction goals. The role also supports store operations, order fulfillment, inventory organization, loss prevention, visual merchandising, and the upkeep of display fixtures. Stylists collaborate with teammates, follow company policies, and escalate risks, gaps, and opportunities to store leadership. The position requires working on the sales floor for extended periods.

Requirements

Ability to connect authentically and warmly with customers and make them feel comfortable.
Strong verbal communication and active listening skills.
Ability to learn and retain product knowledge and use it to suggest and style jewelry for customers.
Ability to think critically and find solutions in the moment to meet customer and business needs.
Ability to meet and exceed key performance indicators, including SPH, conversion, NPS, AOV, and UPT.
Strong attention to detail, organization, and initiative.
Ability to work on the sales floor for extended periods.
History of contributing to a positive team working environment.

Responsibilities

Model and uphold Mejuri’s Steps of Selling by communicating expectations and supporting the quality of the in-store customer experience.
Promote services such as piercing and engraving, and help ensure positive customer experiences.
Contribute to performance goals including OPH, SPH, NPS, conversion, AOV, and UPT.
Support back-of-house order fulfillment for in-store sales, phone sales, and BOPIS, following packaging and delivery standards.
Help maintain organized display and sellable inventory, packaging, and supplies.
Use or learn point-of-sale systems and other retail technology.
Help mitigate internal, external, and administrative product loss.
Identify and escalate opportunities, gaps, risks, roadblocks, and inefficiencies to store leadership; take action where appropriate.
Support visual merchandising, cleanliness, and functionality in accordance with Mejuri brand standards.
Help validate the condition of display forms, graphics, furniture, and decor, and notify appropriate teams about missing or damaged display tools.
Build healthy relationships with colleagues and contribute to a positive, engaging work environment.
Follow company policies and compliance practices.
Use customer feedback and trend observations to share insights with management.