Stylist (Retail) (Part-time)
About The Position
Mejuri’s Retail Stylist helps deliver an exceptional, personalized shopping experience that reflects the brand’s approach to modern luxury. Acting as a trusted advisor, the Stylist creates a warm and welcoming environment, uses product knowledge and storytelling to help customers find jewelry that resonates with them, and contributes to sales, conversion, and customer satisfaction goals. The role supports customer experience standards and service offerings, in-store and phone sales, BOPIS fulfillment, back-of-house organization, loss prevention, visual merchandising, and a positive team environment. Stylists are expected to work collaboratively, uphold company policies, and identify and communicate opportunities, risks, and operational issues to store leadership.
Requirements
- Ability to connect authentically and warmly with customers and help them feel comfortable.
- Strong verbal communication and active listening skills.
- Ability to learn and retain product knowledge to make relevant suggestions and style customers.
- Ability to think critically and find solutions in the moment to meet customer and business needs.
- Ability to meet and exceed key performance indicators, including SPH, conversion, NPS, AOV, and UPT.
- Strong attention to detail, an organized working style, and initiative.
- Ability to work on the sales floor for extended periods.
- History of participating in and contributing to a positive team working environment.
Responsibilities
- Lead by example and support the quality of the in-store customer experience by communicating, training, and upholding Mejuri’s Steps of Selling.
- Promote service offerings, including piercing and engraving, and help ensure positive customer experiences.
- Contribute to performance goals and metrics, including OPH, SPH, NPS, conversion, AOV, and UPT.
- Support back-of-house order fulfillment for in-store sales, phone sales, and BOPIS, following packaging and order delivery standards.
- Help maintain the organization of display and sellable inventory, packaging, and supplies.
- Use or learn point-of-sale systems and other retail technology.
- Support efforts to mitigate internal, external, and administrative product loss.
- Identify and escalate opportunities, gaps, risks, and roadblocks to store leadership.
- Help uphold brand standards for visual presentation, cleanliness, and functionality.
- Help validate the integrity of display forms, graphics, furniture, and decor; notify appropriate teams about missing or damaged display tools.
- Identify, flag, and act on inefficiencies.
- Build healthy relationships with colleagues and contribute to a positive, engaging work environment.
- Adhere to company policies and employee-relations compliance practices.
- Pay attention to customer feedback and trends and share insights with management.
Benefits
- Paid sick days.
- Monthly retail bonus program.
- Regular feedback via performance reviews.
- In-house retail learning program.
- Product discount.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
