Stylist (Retail) (Part-time)
About The Position
Mejuri’s Retail Stylist delivers personalized customer service and helps customers discover jewelry that suits their style and personal moments. The Stylist creates a welcoming environment, builds trust through product knowledge and storytelling, and contributes to sales, conversion, and customer satisfaction goals. The role supports the in-store customer experience by modeling Mejuri’s Steps of Selling, promoting services such as piercing and engraving, and contributing to operational, merchandising, and team priorities. This includes helping fulfill orders, maintaining back-of-house organization, supporting loss prevention, upholding visual and store standards, and escalating risks or inefficiencies to store leadership. The position requires working on the sales floor for extended periods.
Requirements
- Ability to connect authentically and warmly with customers.
- Strong verbal communication and active listening skills.
- Ability to learn and retain product knowledge and use it to make relevant suggestions and style customers.
- Ability to think critically and find effective solutions in the moment.
- Ability to meet and exceed performance indicators, including SPH, conversion, NPS, AOV, and UPT.
- Strong attention to detail, organization, and initiative.
- Ability to work on the sales floor for extended periods.
- History of contributing to a positive team environment.
Responsibilities
- Model and uphold Mejuri’s Steps of Selling, communicating and reinforcing customer experience expectations with the team.
- Provide a warm, personalized customer experience and promote services including piercing and engraving.
- Contribute to performance goals, including OPH, SPH, NPS, conversion, AOV, and UPT.
- Support order fulfillment for in-store sales, phone sales, and BOPIS, following packaging and delivery standards.
- Maintain organization of back-of-house areas, including display and sellable inventory, packaging, and supplies.
- Use or learn point-of-sale systems and other retail technology.
- Support efforts to mitigate internal, external, and administrative product loss.
- Identify and escalate opportunities, gaps, risks, and roadblocks to store leadership.
- Help uphold brand standards for visual presentation, cleanliness, and functionality.
- Check the condition of display forms, graphics, furniture, and décor, and notify appropriate teams about missing or damaged items.
- Identify and address merchandising inefficiencies.
- Build positive relationships with coworkers and contribute to an engaging work environment.
- Follow company policies and compliance practices.
- Pay attention to customer feedback and trends and share insights with management.
Benefits
- Paid sick days.
- Monthly retail bonus program.
- Regular feedback through performance reviews.
- In-house retail learning program.
- Product discount.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
