Stylist (Retail) (Part-time)

Mejuri•Denver, CO

11d•Onsite

About The Position

A Stylist at Mejuri delivers a personalized, exceptional in-store shopping experience and serves as a trusted advisor to customers. The role combines product knowledge, style guidance, and storytelling to help customers choose jewelry that feels personally meaningful, while contributing to sales, conversion, and customer satisfaction goals. Stylists help create a welcoming environment where customers feel valued and confident. The Stylist supports customer experience standards, service offerings, store operations, merchandising, and team culture. This includes helping with order fulfillment and back-of-house organization, using retail systems and technology, supporting loss prevention, maintaining brand presentation standards, and communicating opportunities or issues to store leadership.

Requirements

Ability to connect authentically and warmly with customers.
Strong verbal communication and active listening skills.
Ability to learn and retain relevant product knowledge.
Ability to think critically and find effective solutions in the moment for customer and business needs.
Ability to meet and exceed key performance indicators, including SPH, conversion, NPS, AOV, and UPT.
Attention to detail, an organized working style, and a strong sense of initiative.
Ability to work on the sales floor for extended periods.
History of successfully participating in and contributing to a positive team working environment.

Responsibilities

Lead by example in delivering the in-store customer experience and communicate, train, and uphold the team’s expectations for Mejuri’s Steps of Selling.
Promote service offerings, including piercing and engraving, and support positive customer experiences.
Contribute to performance measures including OPH, SPH, and NPS.
Participate in back-of-house order fulfillment for in-store sales, phone sales, and BOPIS, following packaging and delivery standards.
Help maintain organization of display and sellable inventory, packaging, and supplies.
Use or learn point-of-sale systems and other retail technology.
Support efforts to mitigate internal, external, and administrative product loss.
Identify and escalate opportunities, gaps, risks, roadblocks, and inefficiencies to store leadership, and take action where appropriate.
Help uphold Mejuri’s visual presentation, cleanliness, and functionality standards.
Validate the condition of display forms, graphics, furniture, and decor, and notify appropriate teams when items are missing or damaged.
Build healthy relationships with colleagues and contribute to a positive, engaging work environment.
Follow company policies and compliance practices.
Connect with customers authentically and warmly; listen actively and provide product recommendations and styling guidance.
Meet and exceed performance indicators including SPH, conversion, NPS, AOV, and UPT.
Pay attention to customer feedback and trends and share insights with management.
Work on the sales floor for extended periods and contribute to a positive team environment.