Style Advisor

Lilly Pulitzer•Lyndhurst, OH
•Onsite

About The Position

The Style Advisor promotes the store’s selling culture, drives business by building strong client relationships, and leads the sales team. The role requires understanding the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, and heritage, and demonstrating the company’s Core Values and selling culture. Style Advisors create exceptional client experiences through personalized styling, product knowledge, and meaningful client interactions from greeting through post-sale contact. This is an in-store hourly, non-exempt seasonal position at a Lilly Pulitzer retail location. The posting describes the position as part-time or full-time and says the expected average workweek is 40 hours. Flexible hours, including nights, weekends, and holidays, may be required. The position is eligible for overtime and standard company benefits.

Requirements

  • Minimum of 2 years of relevant experience.
  • Proven ability to drive and exceed individual and store results.
  • Ability to thrive in a fast-paced environment.
  • Self-starter who takes initiative.
  • Strong organizational and follow-up skills.
  • Ability to lift up to 20 pounds.
  • Ability to remain on feet and maneuver around the store during shift hours.

Nice To Haves

  • Relevant experience in the fashion or retail industry.
  • Prior knowledge of XStore and Tulip.

Responsibilities

  • Promote the store’s selling culture and drive business by building strong client relationships.
  • Understand the Lilly Pulitzer brand concept, including its lifestyle, clients, merchandise, and heritage.
  • Understand, embrace, and exhibit Lilly Pulitzer Core Values.
  • Drive sales through exceptional client experiences, using company tools and understanding market trends.
  • Maintain strong product knowledge and awareness of key performance indicators (KPIs).
  • Build client relationships from greeting through post-sale contact.
  • Provide personalized styling expertise to create meaningful, memorable client moments.
  • Encourage and participate in team selling while taking ownership of the sales floor and prioritizing the client experience.
  • Maintain up-to-date client information through personalized communication about requests and product feedback.
  • Learn and master the Lilly Pulitzer brand framework and maintain a high level of product knowledge.
  • Demonstrate the Lilly Pulitzer selling culture and ensure a strong client experience.
  • Collaborate effectively with others in alignment with the company’s Core Values and Core Leadership Qualities.
  • Comply with Lilly Pulitzer policies and the Code of Conduct outlined in the Employee Handbook.

Benefits

  • Standard company benefits
  • Overtime eligibility
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