Style Advisor

Lilly Pulitzer•Lyndhurst, OH
•Onsite

About The Position

The Style Advisor promotes the store’s selling culture, drives business by building strong client relationships, and leads the sales team. The role requires understanding the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, heritage, Core Values, and brand framework. Style Advisors provide personalized styling expertise and create meaningful client experiences from greeting through post-sale contact. This is an in-store, hourly, non-exempt position classified as seasonal and part-time or full-time. The posting says employees are expected to work an average of 40 hours per week and may need flexible hours, including nights, weekends, and holidays, in accordance with the Company Retail Holiday time off policy. The position is eligible for overtime and standard company benefits, is reviewed annually, and requires compliance with company policies and the Employee Handbook’s Code of Conduct.

Requirements

  • At least 2 years of relevant experience.
  • Proven ability to drive and exceed individual and store results.
  • Ability to thrive in a fast-paced environment.
  • Self-starter who takes initiative.
  • Strong organizational and follow-up skills.
  • Ability to lift up to 20 pounds.
  • Ability to remain on one’s feet and maneuver around the store during shift hours.
  • Ability to work flexible hours, potentially including nights, weekends, and holidays.
  • Compliance with Lilly Pulitzer policies and the Employee Handbook’s Code of Conduct.

Nice To Haves

  • Relevant experience in the fashion or retail industry.
  • Prior knowledge of XStore and Tulip.

Responsibilities

  • Promote the store’s selling culture, drive business, and lead the sales team.
  • Understand and represent the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, heritage, Core Values, and brand framework.
  • Drive sales through exceptional client experiences, using company tools and understanding market trends.
  • Maintain strong product knowledge and awareness of key performance indicators (KPIs).
  • Build client relationships from greeting through post-sale contact.
  • Provide personalized styling expertise to create meaningful, memorable moments for clients.
  • Encourage team selling and take ownership of the sales floor to prioritize the client experience.
  • Keep client information up to date through personalized communication about requests and product feedback.
  • Demonstrate the Lilly Pulitzer selling culture and ensure a strong client experience.
  • Collaborate effectively with others in alignment with the company’s Core Values and Core Leadership Qualities.

Benefits

  • Eligible for overtime.
  • Standard company benefits.
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