Store Supervisor (Part-Time)

STUDS • Los Angeles, CA

10d • Onsite

About The Position

The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This non-managerial role is intended for team members who demonstrate strong judgment, attention to detail, and the ability to work independently. The Studio Supervisor helps open and close the Studio, supports floor leadership during peak periods, and helps ensure a consistent customer and brand experience. They model company values, reinforce service standards, and support operational execution.

Requirements

• Prior experience in a keyholder or shift lead role involving independent operations and opening and closing responsibilities.
• Availability for a flexible schedule of varying days and hours, including evenings, weekends, and holidays.
• At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
• Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
• A proven track record of professionalism, reliability, and sound judgment in a customer-facing environment.
• Ability to stand for extended periods, up to 8 or more hours, and lift or move at least 20 lbs.
• Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
• Confidence operating independently and taking ownership of floor leadership responsibilities when assigned.
• A positive attitude, receptiveness to feedback, and willingness to contribute to a collaborative, service-oriented team culture.

Responsibilities

• Open and close the Studio independently and complete opening and closing procedures accurately.
• Support daily visual merchandising, supply restocks, and Studio upkeep.
• Review daily business and help implement strategies to drive results.
• Lead the floor during assigned shifts, helping structure the team to meet sales and service goals.
• Uphold safety and brand standards, including regulations related to piercing and Studio cleanliness.
• Deliver exceptional service and educate customers about the Studs experience.
• Support service recovery and escalate customer concerns as needed.
• Ensure a warm, welcoming, and consistent customer journey aligned with service expectations.
• Model professionalism, inclusion, and accountability.
• Provide real-time feedback and support to teammates when appropriate, escalating as needed.
• Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive employee discounts on piercings and jewelry, including for friends and family

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed