Store Supervisor (Part-Time)

STUDS•Los Angeles, CA

About The Position

The Studio Supervisor is a non-managerial frontline leadership and support role responsible for helping run daily Studio operations. Serving as a trusted keyholder, the Supervisor works independently to open and close the Studio, supports floor leadership during peak periods, and helps ensure a consistent customer and brand experience. The role calls for strong judgment, attention to detail, maturity, ownership, and leadership by example. The Studio Supervisor models Studs’ values, reinforces service standards, and supports operational execution. The position is part-time, based in Los Angeles, California, and reports to the Studio Manager. The hourly rate is $21.75.

Requirements

  • Prior experience in a keyholder or shift lead role that included independent operations and opening and closing responsibilities.
  • Availability for a flexible schedule with varying days and hours, including evenings, weekends, and holidays.
  • At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
  • Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
  • Demonstrated professionalism, reliability, and sound judgment in a customer-facing environment.
  • Comfort standing for extended periods, up to 8 or more hours, and ability to lift or move at least 20 pounds.
  • Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
  • Confidence operating solo and taking ownership of floor leadership responsibilities when assigned.
  • Positive attitude, receptiveness to feedback, and ability to contribute to a collaborative, service-oriented team culture.

Responsibilities

  • Open and close the Studio independently and accurately complete opening and closing procedures.
  • Support daily visual merchandising, supply restocking, and Studio upkeep.
  • Review daily business and help implement strategies to drive results.
  • Lead the floor during assigned shifts and help structure the team to achieve sales and service goals.
  • Uphold safety and brand standards, including piercing-related regulations and Studio cleanliness.
  • Deliver exceptional customer service and educate customers about the Studs experience.
  • Support service recovery and escalate customer concerns as needed.
  • Ensure a warm, welcoming, consistent customer journey aligned with service expectations.
  • Model professionalism, inclusion, and accountability.
  • Provide teammates with real-time feedback and support when appropriate, escalating as needed.
  • Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

  • Paid safe and sick leave accrual.
  • FSA health and commuter tax-advantaged accounts.
  • 401(k) retirement savings plan.
  • Exclusive employee discounts on piercings and jewelry, including for friends and family.
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