Store Supervisor (Part-Time)

Studs • Mclean, VA

8d • Onsite

About The Position

The Studio Supervisor is a non-managerial, hourly support role that helps lead daily Studio operations and deliver a consistent customer and brand experience. Serving as a trusted keyholder and frontline leader, the supervisor opens and closes the Studio, supports floor leadership during peak periods, and models the company’s values, service standards, and operational expectations. The role calls for maturity, ownership, sound judgment, attention to detail, and the ability to work independently.

The position is part time, based in McLean, Virginia, reports to the Studio Manager, and pays $21.75 per hour. The schedule varies by day and hour, including evenings, weekends, and holidays; employees must be available at least four days, including Saturday and Sunday, and reliably work scheduled hours up to 29 hours per week, subject to applicable laws and approved accommodations.

Requirements

• Prior experience in a keyholder or shift lead role that included independent operations and opening and closing responsibilities.
• Availability for a flexible schedule on varying days and hours, including evenings, weekends, and holidays.
• At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
• Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
• Demonstrated professionalism, reliability, and sound judgment in a customer-facing environment.
• Ability to stand for extended periods, up to 8 or more hours, and lift or move at least 20 pounds.
• Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
• Confidence operating independently and taking ownership of floor leadership responsibilities when assigned.
• Positive attitude, receptiveness to feedback, and ability to contribute to a collaborative, service-oriented team culture.

Responsibilities

• Open and close the Studio independently and accurately complete all opening and closing procedures.
• Support daily visual merchandising, supply restocking, and Studio upkeep.
• Review daily business and help implement strategies to drive results.
• Lead the floor during assigned shifts and help structure the team to meet sales and service goals.
• Uphold safety and brand standards, including regulations related to piercing and Studio cleanliness.
• Deliver exceptional customer service and educate customers about the Studs experience.
• Support service recovery and escalate customer concerns as needed.
• Help ensure a warm, welcoming, consistent customer journey aligned with service expectations.
• Model professionalism, inclusion, and accountability.
• Provide real-time feedback and support to teammates when appropriate, escalating as needed.
• Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive employee discounts on piercings and jewelry, including for friends and family

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed