Store Supervisor (Part-Time)

STUDS • McLean, VA

10d • Onsite

About The Position

Studs is an ear piercing and earring brand that combines piercing, aftercare, and earring shopping into an end-to-end Earscaping® experience. The Studio Supervisor is a non-managerial, part-time support role responsible for helping run daily Studio operations as a trusted keyholder and frontline leader. The role calls for sound judgment, attention to detail, and the ability to work independently.

The Studio Supervisor helps open and close the Studio, leads the floor during assigned shifts and peak periods, and supports a consistent customer and brand experience. They model company values and service standards while helping execute operational priorities. The position is based in McLean, Virginia, reports to the Studio Manager, and pays $21.75 per hour.

Requirements

• Prior experience in a keyholder or shift lead role that included independent operations and opening and closing responsibilities.
• Availability for a flexible schedule across varying days and hours, including evenings, weekends, and holidays.
• At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
• Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
• Demonstrated professionalism, reliability, and sound judgment in a customer-facing environment.
• Comfort standing for extended periods, up to 8 or more hours, and ability to lift or move at least 20 pounds.
• Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
• Confidence operating solo and taking ownership of floor leadership responsibilities when assigned.
• Positive attitude, receptiveness to feedback, and ability to contribute to a collaborative, service-oriented team culture.

Responsibilities

• Open and close the Studio independently and complete opening and closing procedures accurately.
• Support daily visual merchandising, supply restocking, and Studio upkeep.
• Review daily business and help implement strategies to drive results.
• Lead the floor during assigned shifts and help organize the team to meet sales and service goals.
• Uphold safety and brand standards, including rules related to piercing and Studio cleanliness.
• Deliver exceptional customer service and educate customers about the Studs experience.
• Support service recovery and escalate customer concerns as needed.
• Ensure a warm, welcoming, and consistent customer journey aligned with service expectations.
• Model professionalism, inclusion, and accountability.
• Provide teammates with real-time feedback and support when appropriate, escalating as needed.
• Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive employee discounts on piercings and jewelry, including for friends and family

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed