Store Supervisor (Part-Time)

Studs•Los Angeles, CA
•Onsite

About The Position

The Studio Supervisor is a part-time, hourly, non-managerial role that supports daily Studio operations and serves as a trusted keyholder and frontline leader. The position helps open and close the Studio, leads the floor during assigned shifts, and supports a consistent customer and brand experience. The Supervisor models Studs’ values and service standards while contributing to operational execution and team support. The role is based in Los Angeles, California, and reports to the Studio Manager. The listed hourly rate is $21.75.

Requirements

  • Prior experience in a keyholder or shift lead role involving independent operations and opening and closing responsibilities.
  • Availability for a flexible schedule of varying days and hours, including evenings, weekends, and holidays.
  • At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
  • Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
  • A track record of professionalism, reliability, and sound judgment in a customer-facing environment.
  • Comfort standing for extended periods, up to 8 or more hours, and ability to lift or move at least 20 pounds.
  • Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
  • Confidence operating independently and taking ownership of floor leadership responsibilities when assigned.
  • Positive attitude, receptiveness to feedback, and ability to contribute to a collaborative, service-oriented team culture.

Responsibilities

  • Open and close the Studio independently, completing all procedures accurately.
  • Support daily visual merchandising, supply restocking, and Studio upkeep.
  • Review daily business and help implement strategies to drive results.
  • Act as a floor leader during assigned shifts, helping organize the team to meet sales and service goals.
  • Uphold safety and brand standards, including regulations related to piercing and Studio cleanliness.
  • Deliver exceptional customer service and educate customers about the Studs experience.
  • Support service recovery and escalate customer concerns as needed.
  • Ensure a welcoming and consistent customer journey aligned with service expectations.
  • Model professionalism, inclusion, and accountability.
  • Provide teammates with real-time feedback and support when appropriate, escalating as needed.
  • Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

  • Paid safe and sick leave accrual.
  • FSA health and commuter tax-advantaged accounts.
  • 401(k) retirement savings plan.
  • Exclusive employee discounts on piercings and jewelry, including for friends and family.
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