Store Supervisor (Part-Time)

STUDS • Irvine, CA

10d • Onsite

About The Position

Studs is a category-defining ear piercing and earring brand that connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. The company prioritizes safety and expertise in a welcoming retail and digital environment.

The Studio Supervisor is a non-managerial, part-time support role responsible for daily Studio operations and frontline floor leadership. This keyholder helps open and close the Studio, supports the team during busy periods, and promotes a consistent customer and brand experience. The role calls for sound judgment, attention to detail, independent work, ownership, and leadership by example. The position is based in Irvine, California, reports to the Studio Manager, and pays $20.50 per hour.

Requirements

• Prior experience in a keyholder or shift lead role that included independent operations and opening and closing responsibilities.
• Availability for a flexible schedule with varying days and hours, including evenings, weekends, and holidays.
• At least four days of availability, including Saturday and Sunday, excluding approved unscheduled time away.
• Ability to reliably attend scheduled work for up to 29 hours per week, in line with local laws and subject to approved accommodations.
• A proven record of professionalism, reliability, and sound judgment in a customer-facing environment.
• Ability to stand for extended periods, up to 8 or more hours, and lift or move at least 20 pounds.
• Ability to handle chemicals safely and follow relevant health, safety, and compliance protocols.
• Confidence operating solo and taking ownership of floor leadership responsibilities when assigned.
• Positive attitude, receptiveness to feedback, and contribution to a collaborative, service-oriented team culture.

Responsibilities

• Open and close the Studio independently and complete opening and closing procedures accurately.
• Support visual merchandising, supply restocking, and Studio upkeep.
• Review daily business and help implement strategies to drive results.
• Lead the floor during assigned shifts, helping organize the team to achieve sales and service goals.
• Uphold safety and brand standards, including regulations related to piercing and Studio cleanliness.
• Deliver exceptional customer service and educate customers about the Studs experience.
• Support service recovery and escalate customer concerns as needed.
• Ensure a warm, welcoming, and consistent customer journey aligned with service expectations.
• Model professionalism, inclusion, and accountability.
• Provide teammates with real-time feedback and support when appropriate, escalating as needed.
• Reinforce company values and contribute to a collaborative, feedback-rich environment.

Benefits

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive employee discounts on piercings and jewelry, including for friends and family

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed