Studio Manager (New Center Opening!)

Lucid Motors•Highland Park, IL

3d•$87,000 - $105,000•Onsite

About The Position

Lucid is hiring a Studio Manager for its new Sales Studio in Highland Park, Illinois, planned to open in early February 2027. The Studio Manager directly manages, coaches, develops, and supports the sales team in delivering the Lucid brand and ownership experience. Reporting to the Market Leader, this role leads the studio team and processes to achieve sales targets. The manager oversees business performance, employee engagement, customer experience, and studio operations. They guide sales staff in meeting sales, test-drive, delivery, and productivity goals; develop team capability and accountability; and help ensure customers receive an exceptional experience from initial contact through delivery. The role also supports high-potential and VIP customers, leads studio scheduling and presentation, and coordinates with Retail Operations, vendors, and service providers. The position is based at Lucid’s Highland Park Studio at 1200 Old Skokie Valley Road, Highland Park, IL 60062. The role requires availability to work evenings and weekends in a retail environment and involves standing for extended periods and other physical movements, with or without reasonable accommodation. Compensation is a guaranteed base salary of $87,000–$105,000 USD, plus uncapped commission with bi-weekly payouts. Lucid offers medical, dental, and vision insurance; life and disability coverage; paid time off, paid holidays, paid sick leave, and a 401(k) plan. Eligible employees may participate in the company’s equity program and/or discretionary annual cash incentive program.

Requirements

At least 5 years of store management experience in retail, luxury, or hospitality.
A bachelor’s degree or equivalent experience in business, sales, or a related discipline.
Experience leading sales-focused professionals to achieve targets.
Experience making data-driven decisions and holding a team accountable to key performance indicators.
Extensive experience leading a team and fostering an inclusive, collaborative environment.
Proficiency in English.
Proficiency with Microsoft Office products, CRM tools such as Salesforce, and retail business systems.
Ability to work evenings and weekends in a retail environment.
Ability to obtain appropriate state DMV licensing, where applicable.
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.

Nice To Haves

Automotive sales management experience.
Proficiency in a secondary language.
Passion for electric vehicles and premium vehicle markets.

Responsibilities

Coach and motivate the sales team to achieve sales, test-drive, delivery, and productivity goals.
Demonstrate sales leadership through role-playing and an active presence in customer-facing areas.
Train and develop the team on sales, financing, and delivery processes.
Analyze business data to determine effective strategies and set individual goals and team routines that build pipeline and achieve studio goals.
Ensure the team understands Lucid products, relevant automotive offerings, and the competitive landscape.
Drive strong business performance and excellence across the studio.
Provide targeted coaching and skill development to Sales Specialists and Brand Ambassadors, including weekly one-on-one meetings.
Recruit, train, and develop a high-performing, customer-focused team, ensuring positions are filled in a timely manner.
Lead and coach the sales team to provide a seamless experience for customers and the Lucid community.
Develop inclusive, diverse, high-performing teams through effective processes and teaching moments.
Set sales goals, timelines, and target lists for Sales Specialists, and track lead-generation and market-initiative results.
Plan business operations, develop monthly sales attainment plans, and communicate results to the team.
Manage leads, appointments, and reservations; communicate company initiatives; and motivate the team through coaching, performance management, and training.
Ensure employees provide a best-in-class experience on the studio floor, during test drives, and through lead follow-up.
Guide employees in resolving customer concerns in the customer’s best interest while supporting Lucid’s mission.
Serve as a Senior Sales Advisor for high-potential customers and manage VIP clientele.
Coach and train the sales team to deliver an exceptional customer experience.
Oversee studio operations to provide a seamless customer journey from reservation through delivery.
Supervise merchandising, product inventory, and displays.
Manage and coordinate studio team scheduling.
Partner with Retail Operations and coordinate with vendors and service providers as needed.
Ensure facility maintenance and showroom presentation meet brand standards.
Assist with daily operations as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in Lucid’s equity program
Eligible employees may participate in a discretionary annual cash incentive program
Guaranteed base salary of $87,000–$105,000 USD
Uncapped commission with bi-weekly payouts