Studio Manager (New Center Opening!)

Lucid Motors•Highland Park, IL

3d•Onsite

About The Position

Lucid is hiring a Studio Manager for its new Studio at 1200 Old Skokie Valley Road in Highland Park, Illinois, planned to open in early February 2027. The Studio Manager directly manages, coaches, develops, and supports the sales team in representing the Lucid brand and delivering the ownership experience. Reporting to the Market Leader, this role leads the studio team and processes to achieve sales targets and help launch the new location, shape its culture, and build customer relationships. The manager oversees business performance, employee engagement, customer experience, and studio operations. This includes coaching the team toward sales and productivity goals, developing employees, managing leads and customer relationships, ensuring a high-quality customer journey from reservation through delivery, and maintaining the studio’s operations and presentation. The position also serves as a Senior Sales Advisor for high-potential customers and VIP clientele. The compensation package includes a guaranteed base salary of $87,000–$105,000 USD and uncapped commission, paid bi-weekly. The role requires evening and weekend availability in a retail environment and includes physical activity such as standing for extended periods, twisting, bending, squatting, and reaching, with or without reasonable accommodation.

Requirements

At least 5 years of store management experience in retail, luxury, or hospitality.
Bachelor’s degree or equivalent experience in business, sales, or a related discipline.
Experience leading a sales-focused team to achieve targets.
Experience making data-driven decisions and holding a team accountable to KPIs.
Extensive experience leading a team and fostering an inclusive, collaborative environment.
Proficiency in English.
Proficiency with Microsoft Office products, CRM tools, and retail business systems.
Ability to work evenings and weekends in a retail environment.
Ability to obtain appropriate state DMV licensing, where applicable.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.

Nice To Haves

Automotive sales management experience.
A secondary language skill set.
Passion for electric vehicles and premium vehicle markets.

Responsibilities

Coach and motivate the sales team to meet sales, test-drive, delivery, and productivity goals.
Demonstrate sales leadership through role-playing and an active presence in customer-facing locations.
Train and develop the team on sales, financing, and delivery processes.
Analyze business data to determine optimal strategies.
Set individual goals and establish processes and routines that build the pipeline and help achieve studio goals.
Ensure the team is fluent in Lucid products, relevant automotive industry offerings, and the competitive landscape.
Drive excellence across business areas and meet expectations for the location.
Provide targeted coaching and skill development to Sales Specialists and Brand Ambassadors, including weekly one-on-one meetings.
Recruit, train, and develop a high-performing, customer-focused team, filling positions in a timely manner.
Lead and coach the Sales Team to provide a seamless experience for customers and the Lucid community.
Develop inclusive, diverse, high-performing teams through efficient processes and coaching.
Set sales goals, timelines, and target lists for Sales Specialists, and track lead-generation and market-initiative results.
Plan business operations, develop monthly sales attainment plans, and communicate results to the team.
Manage leads, appointments, and reservations; communicate company initiatives; and motivate the team through coaching, performance management, and training.
Ensure employees provide a best-in-class experience on the studio floor, during test drives, and through lead follow-up.
Guide employees through challenging customer concerns and support decisions in customers’ best interests while advancing Lucid’s mission.
Serve as a Senior Sales Advisor for high-potential customers and manage VIP clientele.
Oversee studio operations to make the customer journey seamless from reservation through delivery.
Supervise merchandising, product inventory, and displays.
Manage and coordinate studio team scheduling.
Partner with Retail Operations and coordinate with vendors and service providers as needed.
Ensure facility maintenance and showroom presentation meet brand standards.
Assist with daily operations as needed.