Studio Crew, Ardmore - SoulCycle

SoulCycle • Ardmore, PA

2d

About The Position

SoulCycle Studio Crew members bring the “Soul” of SoulCycle by forging connections with riders, providing innovative hospitality, and maintaining operational excellence. They uphold the company’s values and vision while helping create a welcoming, personalized studio experience and supporting the goal of moving people to move the world.

This is a part-time role requiring availability for at least three days week over week, totaling 20 hours, including at least one Saturday or Sunday. Employees are also expected to be available for peak holiday shifts. The listed responsibilities are representative rather than exhaustive, and other duties may be assigned.

Requirements

• Availability at least three days week over week, totaling 20 hours.
• Availability for at least one Saturday or Sunday.
• Availability to work peak holiday shifts.
• A love of the SoulCycle brand.
• An innate love for taking care of people.
• Customer service experience.
• Ability to prioritize and multitask in a fast-paced environment.
• Openness to receiving and delivering feedback.
• Natural inclination to complete tasks and perform duties without direction.
• Keen eye for detail.

Responsibilities

• Create impeccable, personalized rider experiences through customer service and hospitality.
• Build community with riders and anticipate their wants and needs.
• Make every rider feel welcome in the studio.
• Support instructors with class check-in.
• Assist in first-aid situations.
• Participate in studio challenges aimed at driving paid rides, retail sales, and hospitality.
• Upsell class packs, renewal memberships, retail products, shoes, and water.
• Drive studio goals through intentional selling and maintain product knowledge for retail operations.
• Assist Studio Management with daily tasks and projects.
• Support training and coaching new hires.
• Build interpersonal relationships with staff to promote efficiency and camaraderie.
• Maintain SoulCycle studio aesthetics, atmosphere, and culture.
• Clean and prepare bikes, weights, floors, and mirrors.
• Clean common areas, bathrooms, locker areas, front desk, lockers, retail shelves, office, and hallways.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed