Student Worker Help Desk- Campus Technologies

Lorain County Community College•Elyria, OH

About The Position

The Help Desk Student Worker is a team member of the Help Desk and Operations Team, providing technology support services to the campus community. Support includes desktop operating systems (Microsoft and Apple), mobile devices (iOS and Android), Dell and Apple device hardware, and campus applications. Applicants must meet LCCC's student eligibility requirements. Student workers must be enrolled in at least six credit hours per semester. A FAFSA is not required for student employment, though LCCC encourages students to complete one and provides financial aid staff to assist with the application process. Lorain County Community College is a student-centered community college serving the greater Lorain County region. Established in 1963, it serves approximately 13,000 students each year through certificate, associate, bachelor's, and master's degree programs.

Requirements

  • Be enrolled in a minimum of six credit hours per semester.
  • Appreciate the importance of attention to detail.
  • Be willing to think critically.
  • Enjoy providing excellent customer service.

Nice To Haves

  • Technical knowledge or experience is desirable but not required.

Responsibilities

  • Provide technology support services to the campus community.
  • Support desktop operating systems, including Microsoft and Apple.
  • Support mobile devices running iOS and Android.
  • Provide hardware support for Dell and Apple devices.
  • Support campus applications.
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