Student Technical Aide - IT - End User Support

Tulane University • New Orleans, LA

7d • Onsite

About The Position

Assist the Tulane Community with their most common technology issues. Able to multitask and promptly answer support related inquiries via phone calls, email, and other electronic communications. Experience with PC and Apple hardware and software issues. Candidate should display excellent communication (oral and written), interpersonal and organizational skills. Must be comfortable learning and working on new technologies.

Requirements

• Active enrollment as a student at Tulane University
• Experience with PC and Apple hardware and software issues.
• Excellent communication (oral and written), interpersonal and organizational skills.
• Comfortable learning and working on new technologies.
• Prior, relative experience with or working knowledge of relative software, programs, and equipment.

Nice To Haves

• A Federal Work Study Award (potentially)
• Prior or active enrollment in a particular class or course of study (potentially)

Responsibilities

• Assist the Tulane Community with their most common technology issues.
• Promptly answer support related inquiries via phone calls, email, and other electronic communications.
• Troubleshoot PC and Apple hardware and software issues.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed