Student Success Advisor
Tennessee Board of Regents•Nashville, TN
•$46,355 - $57,945
About The Position
This position is responsible for tracking and assisting students by providing holistic services from pre-enrollment to completion for a defined set of students with a primary goal of assisting them with overcoming barriers to their success in college.
Requirements
- Bachelor’s degree from an accredited institution
- Two years’ experience delivering direct support/services to students in a higher education setting with a wide-ranging student body
- Ability to manage a caseload system of advising.
- Effective oral and written communication skills.
- Ability to maintain confidentiality and appropriately handle sensitive information.
- Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
- Proficient Microsoft Office and database management skills.
- Ability to build effective working relationship at all levels across the organization.
- Ability to work effectively with a wide range of constituencies in a varied community.
Nice To Haves
- Master’s degree from an accredited institution
- Bilingual fluency in English and Arabic or Spanish
- Prior work experience at a community college
- Prior academic advising or student success coaching experience
Responsibilities
- Build relationships with students to achieve their identified goals and objects.
- Review student progress and track student use of academic support services.
- Assist students in identifying factors that contribute to lack of academic progress, help students examine alternatives, and apply appropriate retention strategies to support students’ efforts.
- Strategize with faculty and other college staff as needed to improve support student success.
- Maintain accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
- Support annual recruitment of new students.
- Create and conduct training sessions/workshops for students, faculty and staff.
- Assist with developing and implementing a variety of institutional retention activities.
- Participate in new student orientation and first year experience activities.
- Utilize an SIS student records system and be able to function within a computerized office environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
