Student Records Processor

Ivy Tech Community College•Indianapolis, IN

About The Position

Under the direction of the Director of Student Records for Transfer and Graduation Services, the Student Records Processor centrally processes various student records. Responsibilities are performed in accordance with FERPA, applicable regulatory requirements, and professional standards. Other duties logically associated with the position may be assigned.

Requirements

Associate’s degree required.
Knowledge of and experience with Microsoft Office Suite.
Proficiency using Excel, Outlook, and Adobe.
Strong organizational and problem-solving skills, attention to detail, and self-discipline.
Ability to handle a high volume of transactions and work collaboratively as a team player.
Ability to promote an inclusive environment in which people of diverse backgrounds feel respected and valued.

Nice To Haves

Work experience in higher education records.
Work experience with Banner/Ellucian Student Information Systems.

Responsibilities

Evaluate and post transfer credit evaluations using the Transfer Equivalency System (TES) and the degree audit system (u.achieve).
Work with Academic Affairs to establish transfer credit equivalencies.
Process completed graduations in Banner and order diplomas through the fulfillment system.
Process student records requests, including grade appeals, grade changes, and student name or demographic information changes.
Process drops for non-completion of prerequisite courses at the end of each term.
Oversee transcript orders in Parchment and process manual orders as needed.
Respond to inquiries and requests submitted to the Student Records Hub inbox.
Complete verification requests delivered through the National Student Clearing House.
Perform other duties logically associated with the position as assigned.
Conduct responsibilities within FERPA, applicable regulatory requirements, and professional standards.

Benefits

Multiple medical plan options and a Health Savings Account with an employer contribution.
Dental plan with no-cost preventive services and orthodontia coverage.
Vision plan with low-cost exams and allowances for glasses or contact lenses.
Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources.
Wellness program with opportunities to earn $250 in Wellness Rewards.
Healthcare (limited-purpose) and dependent-care Flexible Spending Accounts.
10% employer retirement contribution, fully vested after two years.
Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
Short-term and long-term disability benefits.
Fee remission for employees, spouses, and dependent children.
Tuition assistance for undergraduate, graduate, and doctoral programs.
Paid professional development opportunities.
Generous paid time off, including vacation, sick leave, holidays, and winter recess.
Flexible work arrangements where available.
Paid childbirth recovery leave (8 weeks).
Paid parental leave (4 weeks).
Eligibility for Public Service Loan Forgiveness.
Discounts on gym memberships, transportation, and various retail services.