Student Records Assistant

West Liberty University • West Liberty, WV

2d • Onsite

About The Position

West Liberty University is seeking applications for a Student Records Assistant. The Student Records Assistant coordinates work processes within the student records department regarding maintenance, dissemination, processing, and confidentiality of student records information. The Student Records Assistant is responsible for processing student admissions applications as well as for maintaining all student files and records. Additional responsibilities include supervising and directing the work activities of student workers assigned to the unit. Job responsibilities contribute to the accuracy, reliability, and acceptability of processes, services, or functions of the area. Work is performed under limited supervision working from established policies and objectives. The Student Records Assistant exercises sound judgment in dealing with confidential information and maintains appropriate level of discretion. Decisions and problems faced in this position are varied, often complex, and involve multiple constituencies, often with competing priorities.

Requirements

• Associate's degree required for position.
• 6-12 months experience of clerical or public contact work required.
• Applicants must be authorized to work in the United States.
• Successfully passing a background screening report is required for final employment.

Responsibilities

• Answers queries regarding admissions and records guidelines and policies from students, parents, and the general public as appropriate.
• Supervises student workers assigned to the unit.
• Ensures confidentiality per established guideline and best practices.
• Coordinates, organizes and schedules grading process which leads to the production of student grades.
• Oversees graduation which includes but is not limited to coordinating petitions to graduate, managing the disbursement of these to staff and processing diploma orders.
• Determines changes and corrections in the tuition files, assuring that changes comply with the institution’s policies and guidelines.
• Registers, add/drops, grades students with unusual circumstances including correcting student course and fee information and coordinating the processing of grade reviews.
• Works closely with professional staff in problem solving of student refunds, student tuition and fees, and other student debts.
• Works closely with college programs in making special adjustments to student records as needed.
• Schedules and produces reports pertaining to the grading process.
• Compiles, edits and orders graduation forms used institution wide.
• Responds to requests submitted to the student records unit via email and phone.
• Coordinates the office’s schedule and makes scheduling decisions as it relates to other staff in the unit on an as needed basis.
• Performs other job-related duties as assigned.

Benefits

• Approximately 2 days of annual leave (vacation) per month
• 12-13 paid holidays
• 100% waiver for undergraduate tuition for employees, their dependents, and spouses
• 50% waiver for graduate tuition for employees for certain programs
• Free use of the Wellness facilities
• Free admission into all WLU events with your employee Topper Card

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree