Student Records Specialist - Student Services & Records
About The Position
The Student Records Specialist is responsible for identification of new issues and/or customers presented to the office of student records and registrar. Determines the scope, urgency, and significance of issues and routes them for the most appropriate resolution. This position requires a broad knowledge of UMMC admissions policies. Acts as liaison for receipt of fees from customers and subsequent placement with the accounting office. Requires independent judgment and knowledge on the part of the specialist in the managing of various documents, including the identification, verification, and electronic cataloguing.
Requirements
- Degree (Bachelor’s or Associate’s)
- Superior oral and written communication skills.
- Exceptional time management, multi-tasking and interpersonal skills.
- Ability to function professionally under stress and meet deadlines.
- Knowledge and understanding of typical computer systems, tools and programs as well as data research, storage and retrieval.
- Ability to work effectively in a team environment.
Nice To Haves
- Broad knowledge of UMMC admissions policies.
Responsibilities
- Makes independent decisions on requests and other issues regarding student records and the client admission process (following generally established standards).
- Verifies education and training of current and former students and provides requested documentation.
- Catalogues all transcripts received electronically and oversees distribution of same to admissions counselor.
- Provides support as needed to director of the area.
- Collects fees from clients for services rendered and deposits those funds with the accounting office.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
