Student Services Specialist

UNC-Chapel Hill•Chapel Hill, NC

1d•Onsite

About The Position

The Student Services Manager will be responsible for the planning, development, and implementation of all phases of the student services operations for terminal masters students within the Department of Computer Science. The position will act on behalf of the Director of Graduate Studies in all matters concerning students and serving as liaison between students, faculty, various offices on campus (i.e.: Graduate School, Registrar’s Office, Advising Office, etc.) and the general public. The Student Services Manager assists the Department Chairman, Associate Chair for Business Administration, Associate Chair for Academics, Director of Admissions, and the Director of Graduate Studies in the planning, coordination and administration of our academic programs. This position will be responsible for oversight of all terminal master’s student services activities that includes, but is not limited to: terminal master’s admissions for all programs; funding of terminal MS students; fellowship recommendations to the Graduate School; student fees and department fellowship awards; advising and course scheduling and registration for terminal master’s students. Additional activities include assisting with the review and approval of Graduate School petitions and applications for degree candidacy, foreign student visa compliance, preparing and witnessing student employment contracts, and counseling in matters of a personal nature such as faculty advisor or instructor conflicts, student health issues, housing, and finances. One major aspect of this position will be to counsel the Master’s students and will be responsible for tracking MS student progress from the time they apply and are offered admission until the time their degree is awarded.

Requirements

Experience in planning, development, and implementation of student services operations.
Experience acting on behalf of a Director in student-related matters.
Experience serving as a liaison between students, faculty, and various campus offices.
Experience assisting with academic program administration.
Experience overseeing student services activities including admissions, funding, and advising.
Experience with Graduate School petitions and applications for degree candidacy.
Knowledge of foreign student visa compliance.
Experience preparing and witnessing employment contracts.
Experience counseling students on personal matters, including conflicts, health, housing, and finances.
Experience tracking student progress.

Responsibilities

Planning, development, and implementation of all phases of the student services operations for terminal masters students.
Acting on behalf of the Director of Graduate Studies in all matters concerning students.
Serving as liaison between students, faculty, various offices on campus (Graduate School, Registrar’s Office, Advising Office, etc.) and the general public.
Assisting the Department Chairman, Associate Chair for Business Administration, Associate Chair for Academics, Director of Admissions, and the Director of Graduate Studies in the planning, coordination and administration of academic programs.
Oversight of all terminal master’s student services activities, including admissions, funding, fellowship recommendations, student fees, department fellowship awards, advising, and course scheduling and registration.
Assisting with the review and approval of Graduate School petitions and applications for degree candidacy.
Ensuring foreign student visa compliance.
Preparing and witnessing student employment contracts.
Counseling students in matters of a personal nature such as faculty advisor or instructor conflicts, student health issues, housing, and finances.
Counseling Master’s students and tracking MS student progress from application to degree award.