Portland Center Student Operations Assistant

OSU Rec Sports - Sport. Leadership. Wellness.•Portland, OR
•Onsite

About The Position

Oregon State University’s Portland Center is hiring two part-time Student Operations Assistants for its public-facing downtown Portland hub for academic programs, industry engagement, community partnerships, and university events. The role is suited to a student who enjoys working with people, takes initiative, and wants hands-on experience in operations, event support, customer service, and a professional office environment. As a first point of contact for students, faculty, community partners, and guests, the assistant represents OSU and supports the center’s daily operations and events. The position offers experience in customer service, front-desk operations, event and program support, university operations and facility management, communication, organization, relationship-building, and problem-solving. The role is part-time, capped at 24 hours per week. Students should be available for 12–24 hours per week during the academic term and must be able to work shifts of at least four hours. Typical shifts may be 4–8 hours. Work hours may fall between 8:00 a.m. and 9:00 p.m., Monday through Saturday, in a typical office environment in downtown Portland, Oregon. Applicants must be academically enrolled in a high school, community college, or university and pursuing a program or course of study; meet academic standing and applicable minimum enrollment requirements; and meet OSU student employment eligibility requirements. Offers are contingent on Human Resources final approval, and OSU will review the National Sex Offender Public website prior to hire. Applicants must submit a resume and cover letter.

Requirements

  • Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
  • Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
  • Must meet the applicable minimum enrollment standard: high school students must be regularly enrolled in high school or participating in a home-schooling program; undergraduate and post-baccalaureate students must take 6 credit hours per term; undergraduate international students must take 12 credit hours per term; graduate students admitted to Graduate School must take 5 credit hours per term; graduate international students admitted to Graduate School must take 9 credit hours per term.
  • Ability to take initiative and work independently.
  • Reliable, professional, and trustworthy.
  • Strong verbal and written communication skills.
  • Comfortable interacting with individuals from diverse backgrounds.
  • Ability to serve as a first-line ambassador for OSU.
  • Must be able to work a minimum 4-hour shift.
  • Students should be available to work 12–24 hours per week during the academic term.

Nice To Haves

  • Experience supporting events.
  • Experience answering inquiries in person, by phone, or via email.
  • Familiarity with Microsoft Outlook, Word, and Excel.

Responsibilities

  • Welcome and direct students, faculty, staff, and community guests in person, by phone, and via email.
  • Represent Oregon State University as a professional and welcoming presence.
  • Support classes, meetings, and special events, including room setup, catering setup, technology preparation, and cleanup.
  • Assist faculty with classroom preparation.
  • Monitor and order supplies using OSU’s eProcurement system.
  • Process and distribute incoming mail.
  • Assist with building access, hours, and general operational inquiries.
  • Provide additional operational support as needed.
  • Help maintain a clean, organized, and professional facility environment.
  • Clean surfaces such as tables, equipment, and whiteboards.
  • Submit service requests through the building management portal for maintenance, recycling, surplus, and related needs.
  • Assist with light maintenance and organization tasks as needed.
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