Portland Center Student Operations Assistant

OSU Oregon State University•Portland, OR
•Onsite

About The Position

Oregon State University’s Portland Center is hiring two part-time Student Operations Assistants to support a public-facing hub for academic programs, industry engagement, community partnerships, and university events in downtown Portland. The position serves as an initial point of contact for students, faculty, staff, community partners, and guests, while providing hands-on experience in operations, event support, customer service, and professional office work. The role includes administrative and customer experience support, assistance with classes and events, facility support and light maintenance, and development of career-readiness skills in communication, critical thinking, teamwork, and professionalism. Students must be academically enrolled in an eligible educational program and meet the applicable academic standing and enrollment requirements. The position is located in a typical office environment in downtown Portland. Hours may range from 8:00 a.m. to 9:00 p.m. Monday through Saturday, with students expected to be available for 12–24 hours per week during the academic term and able to work shifts of at least four hours.

Requirements

  • Must be academically enrolled in high school, community college, or a university and pursuing a program or course of study.
  • Must meet academic standing requirements; students on academic suspension are not eligible.
  • Must meet the applicable minimum enrollment standard: high school students must be regularly enrolled in high school or participating in a home-schooling program; undergraduate and post-baccalaureate students must take 6 credit hours per term; undergraduate international students must take 12 credit hours per term; graduate students officially admitted to Graduate School must take 5 credit hours per term; graduate international students officially admitted to Graduate School must take 9 credit hours per term. International students may have an approved reduced course load through the Office of International Services.
  • Ability to take initiative and work independently.
  • Reliable, professional, and trustworthy.
  • Strong verbal and written communication skills.
  • Comfortable interacting with individuals from diverse backgrounds.
  • Ability to serve as a first-line ambassador for OSU.
  • Available to work 12–24 hours per week during the academic term.
  • Able to work a minimum four-hour shift; four- to eight-hour shifts are preferred.

Nice To Haves

  • Experience supporting events.
  • Experience answering inquiries in person, by phone, or by email.
  • Familiarity with Microsoft Outlook, Word, and Excel.

Responsibilities

  • Welcome and direct students, faculty, staff, and community guests in person, by phone, and by email.
  • Represent Oregon State University as a professional and welcoming presence.
  • Support classes, meetings, and special events, including room setup, catering setup, technology preparation, and cleanup.
  • Assist faculty with classroom preparation.
  • Monitor and order supplies using OSU’s eProcurement system.
  • Process and distribute incoming mail.
  • Assist with building access, hours, and general operational inquiries.
  • Provide additional operational support as needed.
  • Help maintain a clean, organized, and professional facility environment.
  • Clean surfaces such as tables, equipment, and whiteboards.
  • Submit service requests through the building management portal for maintenance, recycling, surplus, and other needs.
  • Assist with light maintenance and organization tasks as needed.
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