Student Manager-ASI Events

Associated Students•San Luis Obispo, CA

5d•Onsite

About The Position

The Student Manager for ASI Events manages ASI Events Student Assistants under the supervision of the Coordinator I–ASI Events and works closely with the University Union leadership team. The role communicates with staff and participants about programs, services, policies, and emergency response. It supports the University Learning Objectives and calls for ethical decision-making, respect for diversity, awareness of sustainability issues, and productive work both independently and in groups. The Student Manager oversees student employees and daily operations, including scheduling, training, coaching, feedback, and administrative tasks. The position supports event planning and execution, staff communications, assessments, reporting, policy and procedure compliance, safety and risk management, and the effective use of resources and event technology. Employment is at will and is based at Cal Poly in San Luis Obispo, California. The position is limited to a maximum of 20 hours per week while the employee is attending academic classes and may require late nights, weekends, and holidays. The employee must be able to work throughout summer 2027 and the 2027–28 academic year. A satisfactory background check is required.

Requirements

Be a currently enrolled Cal Poly student taking at least 6 units; graduate students must carry 4 units.
Demonstrate critical thinking, conflict management, and problem-solving skills.
Manage multiple tasks efficiently and remain focused in a high-volume, fast-paced environment.
Be flexible and adapt to change.
Work cooperatively with others or independently as circumstances require.
Empathize and connect with others appropriately.
Handle confidential information according to ASI policies and procedures.
Have excellent oral and written communication skills.
Show confidence in taking risks and exploring new ideas.
Demonstrate strong attention to detail.
Have experience developing and conducting assessments, reporting, and analyzing results.
Be confident supervising peers.
Have knowledge of Windows-based computer systems, including Microsoft Office.
Be aware of safety and risk-management procedures.
Hold a California driver's license and have a driving record acceptable to ASI's insurance underwriters.
Be able to foster communication and teamwork and maintain a positive, cooperative, productive work atmosphere.
Establish and maintain effective working relationships with a diverse population, including people from various cultural backgrounds and people with specific needs or limitations.
Have knowledge of event planning, logistics, and execution.
Have professional writing skills for memos, proposals, requests, disciplinary letters, agendas, and reports.
Be able to collaborate and build relationships.
Be able to work throughout summer 2027 and the 2027–28 academic year.
Satisfactorily complete a background check, including a criminal records check.

Responsibilities

Supervise, schedule, and manage the daily operations of student employees.
Train employees in essential duties, customer service, and risk management.
Initiate or manage staff coaching, discipline, and feedback; make disciplinary recommendations to the ASI Program Coordinator.
Participate in leadership development training with the immediate supervisor and student manager leadership team.
Complete weekly administrative duties, including service requests, agenda development, and regular staff meetings.
Abide by and enforce ASI and campus security regulations regarding confidential and private information.
Manage applicable internal and external communication outlets.
Ensure area manuals, procedures, and resources are accurate and accessible to staff.
Maintain awareness of ASI and staff-area policies and enforce them as necessary.
Maintain the integrity of the ASI philosophy and brand.
Produce regular reports, reviews, and assessments of the staff area.
Maintain a consistent work schedule and demonstrate punctuality and dependability.
Serve as an information source for Recreational Sports and ASI programs and services.
Maintain workplace professionalism in attire, behavior, and language.
Maintain familiarity with emergency response protocols and manage awareness of campus safety protocols for on-campus events.
Attend meetings, workshops, and retreats.
Provide quality customer service and help maintain a positive work environment.
Manage resources effectively and demonstrate competency with technological resources used by the staff area.
Manage familiarity with Zoom, Zoom Webinar, and other virtual event platforms, including virtual-event production.
Ensure event processes and procedures are followed, including payment, contracting, production schedules, budget tracking, and internal communication.
Collect student interests and event preferences through assessment.
Assess event operations and adjust processes as needed.
Approve marketing materials.
Coordinate schedules and duties for ASI Events Student Assistants; organize and conduct staff meetings and provide ongoing evaluation and feedback.
Organize and schedule additional ASI student staff for large-scale events.
Inventory equipment and determine purchasing needs.
Develop systems and a policy manual.
Comply with mandated reporter requirements under the California Child Abuse and Neglect Reporting Act and applicable ASI policy.
Perform other duties as assigned.