Student Wellness Services - Student Front Office

La Sierra University•Riverside, CA

15h•Onsite

About The Position

Student Front Office I works under the general administration and supervision of the Department Manager and reports to the Administrative Secretary. The position is based at Student Wellness Services at La Sierra University in Riverside, California, and is for the school year. The role involves routine office and patient-support work, including handling calls, scheduling appointments, maintaining records, and preparing patient charts in the Point & Click electronic medical record system. The student front office employee also supports the Self Treatment Center, helps maintain the work area, and assists with student orientations during the summer.

Requirements

Must currently be a student at La Sierra University.
Must be CPR and First Aid certified.
Previous office work experience.
Must be available to work from 8 a.m. to 12 p.m. Monday through Thursday, starting fall quarter.
Ability to work well with people and maintain good interpersonal relationships.
Ability to work independently and as part of a health team.
Accuracy, full concentration, and absolute confidentiality.
Typing skills and excellent computer knowledge.
Updated computer knowledge and ability to work with Banner, Microsoft Office products, and Point & Click EMR.

Responsibilities

Perform routine office tasks.
Answer phone calls and schedule appointments.
File and maintain patient records.
Prepare patient charts in the Point & Click Electronic Medical Record system.
Assist with maintaining the cleanliness of the work area.
Assist with registration clearance.
Assist with the annual purging of medical records.
Assist with Student Orientations during the summer.
Compile the monthly Health Services Charge Report for the Accounts Payable Department.
Scan Self-Treatment Cards into the Point & Click EMR.
Monitor and restock over-the-counter medicines and medical supplies.
Assist with packaging over-the-counter medications.