Student Finanacial Services Office Assistant

Missouri Western State University Portal•Saint Joseph, MO

About The Position

The Student Financial Services Office Assistant provides exceptional customer service to students, families, faculty, and staff while supporting the daily operations of the Student Financial Services Office. The position assists with financial aid and student accounts functions through frontline customer service, document management, administrative support, and special projects, while maintaining confidentiality and accuracy.

Requirements

  • Must be a MoWest student seeking a degree.
  • Must have an overall GPA of at least 2.0.
  • Must be enrolled at least part-time.

Nice To Haves

  • Previous customer service experience.
  • Experience working in an office environment.
  • Basic knowledge of Microsoft Office, including Word, Excel, and Gmail.

Responsibilities

  • Support the daily operations of the Student Financial Services Office.
  • Provide frontline customer service to students, families, faculty, and staff.
  • Assist with financial aid and student accounts functions.
  • Manage documents and provide administrative support.
  • Assist with special projects.
  • Maintain confidentiality and accuracy.
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