Student Financial Services Specialist

University of New England Career•Biddeford, ME

About The Position

This role involves informing and advising students and parents on financial aid programs, eligibility, application processes, and loan obligations. The specialist will assist in completing and processing applications, compiling necessary documentation, and preparing loan applications for processing. They will also liaunt with lending institutions, maintain financial aid files, perform data entry, and generate reports. Collaboration with various university personnel and staying updated on federal regulations are key aspects of the position. The role also includes assisting the Director with special projects and other assigned financial aid functions.

Requirements

Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
Good typing, filing, and other general office skills.
Good reading, writing, and math skills.
Good administrative skills.
Basic advising skills.
Some relevant experience in maintaining a moderately complex manual and computerized information system.
Ability to understand and explain technical regulations governing student financial assistance programs.
Ability to deal effectively with students, parents, and other University personnel, frequently regarding sensitive and confidential financial matters.

Responsibilities

Inform and advise students and parents on available aid programs, eligibility criteria, application and award processes, debt history, and loan obligations.
Assist in completing and processing applications.
Compile all required forms and documentation for Director's review and award decisions.
Prepare loan applications for electronic or manual processing.
Prepare notices of student separations for lending institutions.
Perform liaison functions with lending agencies to investigate loan application problems and track application status.
Maintain a variety of general and specialized financial aid files and other manual records.
Perform data entry and information retrieval using computerized financial aid information systems.
Compile information from computerized and manual records for internal and external reports on financial aid activities and programs.
Confer regularly with supervisor, financial aid staff, business office staff, and other University personnel to coordinate activities, exchange information, and resolve problems.
Assist the Director with special projects and other assigned financial aid functions.
Maintain a good working knowledge of relevant federal regulations, laws, and standards pertaining to student financial aid.
Perform other related duties as necessary.