Student Services Specialist

Rancho Santiago Community College DistrictSanta Ana, CA

About The Position

The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD’s mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world. Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.

Requirements

  • Any combination of training and/or education equivalent to one year of related experience working with students which could include students with special needs.
  • Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.

Nice To Haves

  • May require oral and written proficiency in a language of student population targeted for recruitment, as measure by bi-literacy tests.

Responsibilities

  • Responsible for recruitment of high school and non traditional students
  • Conduct outreach presentations to high schools and community agencies on subjects such as: admissions, financial aid, residency issues, and program information
  • Collect student information and maintain database for tracking students through the applications, testing and registration process
  • Assists students in obtaining counseling, admission, registration and other campus services
  • Organize and provide support for on campus events
  • Assists in the performance of retention services
  • Conducts tours of campuses
  • Perform other related duties as assigned
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