Student & Faculty Support Specialist in the College of Osteopathic Medicine

The Board of Trustees for the University of Northern Colorado • Greeley, CO

2d • $48,000 - $51,000 • Onsite

About The Position

The Student and Faculty Support Specialist provides essential administrative and operational support to faculty members in the College of Osteopathic Medicine. This role ensures efficient day-to-day coordination of academic, research, and faculty needs, contributing to the smooth delivery of curriculum, research activities, and institutional service.

Requirements

• Associate’s degree in business administration, education, health sciences, or a related field; bachelor’s degree preferred.
• At least 2 years of administrative support experience, preferably in a higher education or medical/clinical environment.
• Proficiency in Microsoft Office Suite applications
• Valid U.S. work authorization at the time of application

Nice To Haves

• Bachelor's degree

Responsibilities

• Collaborates with unit leaders and the COM Operations Manager to implement curriculum into the Curriculum Workflow system.
• Collaborates with unit leaders and the COM Operations Manager to input course schedules into Banner.
• Serve as the primary point of contact for faculty administrative needs.
• Manage calendars, schedule meetings, coordinate appointments and assist BOM/Accounting Specialist with travel arrangements as needed.
• Assist affiliate faculty with the preparation of syllabi, course materials, examinations, and presentations.
• Support course coordination activities including exam proctoring, room reservations, and distribution of teaching materials.
• Draft and send routine communication between faculty, students, and administrative departments.
• Update and maintain online course content within the institution’s Learning Management System (LMS).
• Support the planning and execution of departmental meetings, faculty development events, research symposia, and guest lectures.
• Support the BOM/Accounting Specialist with P-card purchases, submit travel reimbursements, and assist with budget tracking and financial compliance.
• Serves as the front-facing position to welcome and support students and external guests who enter the office or contact via phone, emails, etc. The Specialist will answer student questions and address concerns such as where a class may be located, and how to contact a faculty member.
• The Specialist will appropriately refer students to other resources on campus. They will be knowledgeable about student development and be culturally competent;
• Have detailed knowledge and maintain point of contact communication with other campus support services.
• Coordinate between instructors, student services staff, counselors, and administrators to enhance the academic success of students.
• Serve as liaison for students with dean, faculty and college administrative staff; provide accurate information to instructors, students and to the public.
• Provide basic and initial assistance to students with questions about classes, registration, permission, etc. using established guidelines, policies and procedures
• Addresses individualized student questions or concerns;
• Creates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures, backgrounds, and identities.
• Maintain accurate and confidential records of every student interaction including in-person visits, phone, and online consultations.
• Maintain committee documentation/records to meet accreditation requirements.
• Aids faculty in gathering and maintaining information required to meet compliance and accreditation needs.
• Ensure compliance with FERPA, HIPAA, and other institutional and regulatory guidelines.
• Support HRS and BOM in faculty academic and service workloads, committee participation, and performance evaluations as needed.
• For purposes of COM credentialing and COCA accreditation, maintain accurate and confidential records including faculty CVs, licensures, evaluations, and committee assignments.
• Support affiliate faculty in uploading curricular documents, session recordings, and monitor deadlines while following up with faculty to track and support completion of deliverables.
• Hire, train, schedule, and evaluate student employees in job responsibilities and office culture. Student employees report to this person when they have questions or need to coordinate time off and work schedules.
• Provide access to and support for COM resources, services, and equipment.
• Oversee common tasks performed by student employees.
• Collaborate with the other members of the ASC and refers faculty members to the correct ASC team members and other resources on campus.
• Support departmental initiatives and special projects as requested.
• Assist in temporary coverage for other administrative roles during absences or peak periods.
• Contribute to the continuous improvement of administrative processes and systems within the college.
• Respond to emerging needs or institutional priorities that align with the scope of the position.

Benefits

• health, dental, vision, life and long-term disability insurance
• selection of several defined contribution retirement plans
• sick leave
• other leave options may be available based on position
• tuition waiver benefits
• dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree