Student Enrollment Specialist

Aviation Institute of Maintenance • Phoenix, AZ

3d • Onsite

About The Position

The Student Enrollment Specialist guides prospective students through the full admissions journey, from initial contact through enrollment. The role involves connecting with prospective students, understanding their goals and eligibility, recommending a suitable program, and supporting them through appointments, interviews, applications, documentation, and enrollment. Specialists follow up persistently, work toward enrollment performance goals, and represent AIM at open houses, career fairs, and community events. The position is based at the Aviation Institute of Maintenance campus at 4025 S 32nd St, Phoenix, Arizona. Compensation is up to $27 per hour, based on experience and qualifications.

The role follows a rotating schedule: two days per week from 10:00 AM to 7:00 PM, two days per week from 9:00 AM to 6:00 PM, Fridays from 8:00 AM to 5:00 PM, and rotating Saturdays from 9:00 AM to 1:00 PM.

Requirements

• High school diploma or GED.
• Proven sales or customer service experience with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios.
• Strong written and verbal communication skills, including the ability to connect with diverse audiences.
• Excellent time management and ability to multitask effectively in a high-volume environment.
• Proficiency in Microsoft Office Suite and comfort learning new CRM and enrollment management systems.
• Flexible availability for occasional evenings and one Saturday per month.

Nice To Haves

• Associate’s degree or higher.
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting.

Responsibilities

• Connect with prospective students by phone, email, and in-person or virtual meetings.
• Assess prospective students’ goals and eligibility and recommend an appropriate program.
• Manage the admissions cycle, including inquiries, appointment setting, interviews, application completion, documentation, and enrollment.
• Meet and exceed enrollment KPIs, including outreach volume, contact-to-appointment conversion, application completion, and closing ratios.
• Follow up consistently and support prospective students through the admissions process.
• Represent AIM at open houses, career fairs, and community events.

Benefits

• 401(k) with company match.
• Comprehensive health, dental, and vision insurance available from the first day of employment.
• Life insurance options.
• Paid parental leave.
• Paid time off (PTO).
• Tuition reimbursement for continued education.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED