Student Engagement Specialist - Ohio State University

ASM Global•Columbus, OH

1d•Onsite

About The Position

Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The partnership will introduce a new Engagement Center to identify constituents’ interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.

Requirements

Ability to work a combination of evening and weekend shifts – Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. Times outside of these hours (daytime and early afternoon) are available as well on a case-by-case basis.
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
Proven ability to exercise discretion at all times and able to keep confidential data related to The Ohio State University and its alumni.
Ability to provide own reliable and consistent transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)

Nice To Haves

Currently enrolled as a student at The Ohio State University.
Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.
Working knowledge of Microsoft Office and any related CRM experience.

Responsibilities

Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University.
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations.
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication.
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives.
Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts.
Positively contribute and participate in workplace culture and activities.

Benefits

Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
Various daily, weekly, and monthly incentives and competitions with various monetary and non-monetary prizes.
Flexible work hours that are configured to work for current part-time or full-time students.
Opportunity for leadership roles as a Lead Caller and/or Student Supervisor.
Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries, build your professional network on the job!
Build a greater understanding of the University and it’s resources/programs!
Hear about the career paths of former Student Engagement Specialists!
Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and The Ohio State University.
Collaborative, energetic, fun, competitive and career-focused environment.
Various in-shift games, activities, and incentives.
Collaborate and participate in photo and video shoots with the Marketing Team.