Student Ambassador

Yugo•State College, PA

6h•$13 - $13

About The Position

The Student Ambassador is a part-time, hourly, non-exempt role at Yugo Pinnacle State College. Reporting to the General Manager, the ambassador supports leasing, marketing, and positive resident relations within the apartment community. Responsibilities include managing rentals, move-ins, and lease renewals; generating and following up on leads; qualifying prospective residents; preparing lease documentation; and completing move-in procedures in accordance with company policies. The position is scheduled for 20–25 hours per week and requires flexibility to work evenings and weekends. Yugo is a student-housing company operating across more than 14 countries and 120 cities. In the United States, it operates nearly 40,000 beds across 88 properties in 28 states. Yugo describes its approach as focused on student living, sustainability, personal growth, career development, and inclusive communities.

Requirements

Relative experience in an administrative role.
Strong customer service and communication skills, with the ability to engage effectively with people at all levels, orally and in writing.
Proactive approach, strong problem-solving skills, and initiative.
Strong organizational skills and ability to manage multiple tasks regularly.
Intermediate skills using MS Office and online systems or databases.
Resilience, adaptability, and cultural diversity awareness.
Ability to maintain open communication with the General Manager and Maintenance Supervisor.
Availability to work 20–25 hours per week.

Responsibilities

Greet prospective clients, conduct property tours, and use product knowledge to explain property features and benefits.
Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
Handle phone calls and in-person inquiries, maintain guest cards, and follow up with prospects.
Prepare applications for approval, ensure apartments are ready for move-in, and orient new residents.
Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
Maintain current market information and participate in weekly leasing activity meetings.
Update reports, monitor market conditions, and provide insights for community improvements.
Manage service requests, plan resident functions, and maintain accurate commission records.
Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
Comply with Fair Housing laws and company policies and contribute to a positive team environment.
Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
Maintain flexibility with the work schedule, including evenings and weekends, and perform additional tasks as needed.