Student Ambassador

Yugo•Madison, WI

4d•$15 - $15

About The Position

Yugo is a global student-housing company focused on creating exceptional living experiences. The Student Ambassador supports the apartment community through leasing, marketing, and resident relations. Reporting to the General Manager, the role involves managing rentals, move-ins, lease renewals, prospect leads, lease documentation, and move-in procedures in accordance with company policies. The position also supports marketing and sales activity, resident engagement, community operations, and compliance with Fair Housing laws and company policies. The schedule is 20–25 hours per week and includes evenings and weekends.

Requirements

Relative experience in an administrative role.
Strong customer service and oral and written communication skills, including the ability to engage effectively with people at all levels.
Proactive approach with strong problem-solving skills and initiative.
Highly organized, with the ability to manage multiple tasks regularly.
Intermediate skills using MS Office and online systems or databases.
Resilience, adaptability, and cultural diversity awareness.
Ability to maintain open communication with the General Manager and Maintenance Supervisor.
Availability to work 20–25 hours per week.

Responsibilities

Greet prospective clients, conduct property tours, and explain property features and benefits.
Complete applications, collect deposits, and process lease paperwork for move-ins and move-outs.
Handle phone and in-person inquiries, maintain guest cards, and follow up with prospects.
Submit applications for approval, ensure apartments are ready for move-in, and orient new residents.
Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
Maintain current market information and participate in weekly leasing activity meetings.
Update reports, monitor market conditions, and provide insights for community improvements.
Manage service requests, plan resident functions, and maintain accurate commission records.
Participate in outreach marketing, maintain the community’s appearance, and enforce policies and procedures.
Comply with Fair Housing laws and company policies and contribute to a positive team environment.
Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
Maintain flexibility to work evenings and weekends and perform additional tasks as needed.