Student Accounts Officer

South College • Orlando, FL

13h

About The Position

The Student Accounts Officer manages student billing and account activity, including tuition and fee invoicing, payment processing, institutional aid, installment plans, and account reconciliation. The role monitors overdue payments and contacts students and families about outstanding balances. It also responds to account inquiries and explains fees, payments, and policies. The position involves complex cognitive activities, advanced verbal and written communication—sometimes in stressful situations—and adapting quickly in a fast-paced, changing workplace.

Requirements

• Experience in an accounting or administrative role.
• An associate or bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience will be considered.
• Advanced verbal and written communication skills, including communicating in stressful situations.
• Ability to adapt quickly in a fast-paced, changing workplace.

Nice To Haves

• An associate or bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Responsibilities

• Generate and send tuition and fees invoices.
• Ensure the accuracy of student account cash payments.
• Process student payments and charge NSF fees.
• Process institutional aid.
• Perform mid-month and end-of-month reconciliation.
• Monitor past-due cash payments and send reminders by call, text, and email.
• Respond to student and parent inquiries about accounts and payments.
• Explain fees, payments, and policies.
• Set up and manage installment payments.
• Track student accounts.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree