Strategy Product Development Manager II

DHL (Supply Chain)•Westerville, OH

3d•Onsite

About The Position

The Strategy Product Development Manager II is responsible for business strategy, industry research, and product development. The role requires understanding industry and market demands, competitive intelligence, service offerings, technology capabilities, business development tools, and sales enablement. Knowledge of customer requirements, cross-sector best practices, and previously developed solution designs is important. The position develops and evolves service offerings through industry research, business planning, go-to-market planning, operating model definition, identification of required tools and capabilities, sales enablement, and implementation planning. It collaborates with solution teams, customer development, operations, information technology, finance, and marketing to validate alignment with business strategy and DHL’s ability to execute. The role also stays current with business trends to develop appropriate solutions for new and existing business. The position may be based at the Westerville, Ohio, or Detroit, Michigan, office.

Requirements

Bachelor’s degree required.
At least five years of experience in supply chain and the specified industry for the assigned sector.
Ability to research and design innovative, cost-effective, operationally efficient services that meet business requirements.
Sales enablement skills, including designing, creating, and implementing sales materials.
Skills in preparing business plans, supply chain systems designs, costing models, and presentation materials.
Understanding of the industry relevant to the assigned sector, information technology offerings, and partner channels.
Ability to understand business challenges quickly and develop comprehensive, integrated solutions.
Familiarity and comfort with supply chain tools and supporting capabilities.
Self-starter able to multitask and prioritize workload.
Ability to work as part of multifunctional teams.
Detail-oriented planning and coordination skills.
Comfort challenging the status quo and thinking outside the box.
Ability to work away from home for periods of time.
Good customer service and relationship-management skills.
Overall understanding of supply chain concepts and experience in at least one logistics element.

Nice To Haves

Master’s degree in logistics, operations management, or industrial engineering.

Responsibilities

Lead sector and business-unit planning, including annual strategy refreshes, quarterly reviews, and three-to-five-year replanning; coordinate with centralized strategy and marketing groups, align with the Global Sector, and support global projects.
Work with marketing on industry research, competitive intelligence, branding, thought leadership, and customer events; lead thought-leadership content and related conference activities; research and maintain appropriate alliances or partnerships.
Understand solutions implemented at existing sites and pursued by business development, within the assigned sector and across sectors; research market demands and innovative service developments.
Develop and maintain solution-set capabilities and detailed information about services, including tools, cost models, productivity metrics, strategy, qualifications, benchmarks, customer references, operating concepts, IT, value propositions, process maps, business requirements, and implementation plans.
Collect operational lessons learned and productivity metrics for costing models, and use customer post-mortem surveys to evolve solutions in line with industry standards and customer requirements.
Create business plans for new service offerings; validate them through marketplace research, confirm operating capabilities, identify IT needs, build cost and pricing models, and develop sales plans and materials.
Work with Operations, IT, Customer Development, Finance, and ILD to complete go-to-market plans.
Participate in analyzing and selecting tools to improve sector capabilities, working with internal IT and vendors to evaluate tools and their support and maintenance.
Work with IT to publish the systems portfolio, create sales collateral, and support use of required tools.
Support industry-specific technology products and custom applications from a business perspective, including requirements, process flows, maintenance, implementation, and budgeting.
Perform other duties as assigned.