Strategy Product Development Manager II

DHL Supply Chain•Westerville, OH

2d•Onsite

About The Position

The Strategy Product Development Manager II is responsible for business strategy, industry research, and product development. The role requires an understanding of industry and market demands, competitive intelligence, service offerings, technology capabilities, business development tools, and sales enablement, as well as customer requirements, cross-sector practices, and existing or proposed solution designs. The position develops and evolves service offerings, including industry research, business plans, go-to-market plans, operating models, capability and tool requirements, sales enablement, and implementation plans. It works with solution development, customer development, operations, information technology, finance, and marketing to ensure offerings align with business strategy and can be executed. The role also stays current with business trends and helps develop solutions for new and existing business.

Requirements

Bachelor’s degree.
At least five years of experience in supply chain and the specified industry for the assigned sector.
Ability to research and design innovative, cost-effective, operationally efficient services that meet business requirements.
Skills in sales enablement, including designing, creating, and implementing sales materials.
Skills in preparing business plans, supply chain systems designs, costing models, and presentation materials.
Understanding of the industry relevant to the assigned sector, information technology offerings, and partner channels.
Ability to quickly understand business challenges and develop comprehensive, integrated solutions.
Familiarity and comfort with supply chain tools and supporting capabilities.
Ability to self-start, multitask, and prioritize workload.
Ability to work effectively on multifunctional teams.
Attention to detail in planning and coordination.
Comfort challenging the status quo and thinking outside the box.
Ability to work away from home for periods of time.
Good customer service and relationship management skills.
Overall understanding of supply chain concepts and experience in at least one logistics element.

Nice To Haves

Master’s degree in logistics, operations management, or industrial engineering.

Responsibilities

Lead sector or business unit planning, refreshing strategy annually, reviewing it quarterly, and conducting three- to five-year replans.
Work with centralized strategy and marketing groups on strategy development and use of DHL tools and approaches.
Synchronize business strategy with the Global Sector and support global projects.
Partner with marketing on industry research, competitive intelligence, branding, thought leadership, and customer events.
Lead thought leadership content development and related conference activities.
Research, identify, and maintain appropriate alliances or partnerships.
Understand solutions implemented at existing sites and those being pursued by business development, within the assigned sector and across sectors.
Research market demands and innovative service developments.
Develop and maintain solution-set capabilities for existing and newly developed services, including solution tools, cost models, productivity metrics, strategy, qualifications, benchmarking, customer references, operating concepts, IT, value propositions, process maps, business requirements, and implementation plans.
Work with Solution Development and ILD teams to collect, maintain, and create solution information.
Collect lessons learned and productivity metrics from ongoing operations, and use customer post-mortem surveys to evolve solution sets and support accurate, cost-effective costing models.
Create business plans for new service offerings, validate them through market research, confirm operating capabilities, identify IT requirements, build cost and pricing models, and develop sales plans and materials.
Work with Operations, IT, Customer Development, Finance, and ILD to complete go-to-market plans.
Participate in analyzing and selecting tools to improve sector capabilities, working with internal IT and vendors to evaluate tools and their support and maintenance.
Work with IT to publish the systems portfolio, create sales collateral, and support use of required tools.
Support industry-specific technology products and custom applications from a business perspective, including requirements, process flows, maintenance, implementation, and budgeting.
Perform other duties as assigned.