Strategy & Operations Associate, RCM
About The Position
Rockstar is recruiting for a mission-driven healthcare company that is dedicated to making life happier and healthier for autistic and neurodivergent adults. The company delivers specialized mental health services covered by insurance, and has helped tens of thousands of individuals receive autism diagnoses and access affirming therapy and community. They are growing rapidly and building the first-of-its-kind platform for this underserved population. About the Role The Strategy & Operations Associate for RCM will help drive all strategy and analytics related to revenue cycle management — helping the company collect revenue while ensuring clients can seamlessly access services. This individual will push data-driven solutions against RCM's key strategic priorities, owning everything from the initial analysis through the operational execution. The role is cross-functional, collaborating closely with engineering, client experience, and vendor partners. Given the company's lean team structure, this is a rare early-career opportunity to move the needle on core business KPIs with high-visibility exposure to senior leadership at an early-stage, high-growth startup. This role is NYC-based (3–5 days per week in the Chelsea office).
Requirements
- 1–2 years of experience in management consulting or investment banking.
- No healthcare or RCM background required — first-principles thinking and fast learning are valued over domain experience.
- You're driven by data. You break down complex problems into simple, actionable insights. You get excited by building analyses and models from the ground up. You understand data in the broader context and can translate data into business action.
- You're action-oriented. You take the 80/20 approach and don't get stuck in analysis. You bias toward action and impact, finding scrappy solutions and learning fast through iteration.
- You thrive in early-stage chaos. Ambiguity energizes you. You take ownership without being asked, move fast without much direction, and figure things out as you go.
Responsibilities
- Execute high-impact projects: Lead initiatives that move the needle on company growth — such as reducing claim denials — by breaking them into actionable, sprint-based plans. Coordinate across engineering, operations, clinical, and client experience teams to launch effective solutions.
- Build analytics that matter: Design reporting that translates complex revenue cycle data into clear insights that drive decisions.
- Get hands-on: Self-teach tools as needed (SQL, BI platforms, Claude Cowork) and do the low-level work yourself to move fast, rather than waiting on others.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
