Strategy & Operations

Squad Health•New York, NY

1d•$140,000 - $200,000•Onsite

About The Position

Squad Health is hiring team members for its Strategy & Operations team to help build the company’s operating systems as it scales. The role works across leadership, Growth, Product, Clinical, and Operations on high-impact business problems that span functions. This is a hands-on operating role that combines analysis and execution. The role identifies operational and growth bottlenecks, investigates root causes, analyzes data, develops solutions, and improves operations through system-wide changes that support a growing customer base. Work may include business planning, operating metrics, resource allocation and management, process redesign, product management, data analysis, and other cross-functional priorities. The position is based on-site at the company’s Flatiron office in New York City. It offers the opportunity to shape Squad Health’s operating system, work closely with leadership, and take on broader leadership responsibility as the Strategy & Operations function grows.

Requirements

5–10 years of experience across management consulting, investment banking, investing, strategy, business operations, or a high-growth technology company.
Strong first-principles thinking and analytical judgment, including the ability to work with imperfect data and identify the underlying drivers of problems.
Resourcefulness and the ability to translate analysis into action and develop practical solutions when answers are not obvious.
High agency and comfort operating without a finished playbook.
Systems-minded approach, including the ability to identify patterns in recurring problems, develop step-change solutions, and iterate to meet near-term timelines.
Track record of owning important projects end-to-end.
Excellent written and verbal communication, including the ability to synthesize complex work into clear recommendations for leadership.
Ability to work on-site in New York City.

Responsibilities

Identify operational bottlenecks and redesign workflows to improve speed, ownership, and handoffs.
Partner with Product and Engineering to turn operational pain points into automation opportunities and improved internal systems.
Build and improve operating cadences, metrics, dashboards, and reporting for leadership.
Develop models, decision memos, operating plans, and recommendations using incomplete or messy data.
Lead high-priority cross-functional initiatives from problem definition through recommendation, execution, and measurement.
Support annual and quarterly planning, forecasting, market research, competitive analysis, and selected strategic projects.
Structure ambiguous problems, define success measures, and keep stakeholders aligned through completion.