Strategy & Operations

ARQ • New York, NY

3d

About The Position

ARQ is a fast-growing fintech building infrastructure to move value seamlessly across borders. The Strategy & Operations role owns important business challenges, including identifying growth opportunities and improving operations at scale. Working directly with founders and teams across the business, the role combines analytical problem-solving with hands-on execution to turn ambiguous issues into clear priorities and measurable outcomes.

Requirements

• Previous experience thriving in a demanding environment, such as MBB, a high-growth startup, or a business operating at significant scale.
• Strong analytical skills, including the ability to structure ambiguous problems, work confidently with data, and connect analysis to business decisions.
• A track record of taking ownership and following through from recommendations to implementation.
• Excellent written and verbal communication skills, with the ability to translate complexity into clarity for frontline teams and executives.
• Bias to action and comfort with ambiguity, including the ability to find answers and iterate quickly.
• Proven ability to manage multiple stakeholders and competing priorities without losing momentum.

Nice To Haves

• Experience in fintech, payments, or a highly regulated consumer business.
• Experience at a high-growth startup from early to scale stage.
• Experience launching or scaling businesses in Latin America.
• Proficiency in SQL and experience using AI or automation to improve business processes.
• Spanish or Portuguese language skills.

Responsibilities

• Own strategic and operational initiatives end to end, from defining problems and building business cases through execution and measurement.
• Identify opportunities to accelerate growth, improve unit economics, and increase operational efficiency.
• Translate complex data, customer insights, and market research into clear recommendations and implement them.
• Build and scale processes, tools, and workflows, using AI and automation where they can make a meaningful difference.
• Define and track success metrics, identify issues early, and drive business improvements.
• Work across product, engineering, operations, finance, and compliance to unblock decisions and deliver shared priorities.
• Lead partnerships with external providers, including banks, processors, and other strategic partners, when relevant to projects.

Benefits

• Competitive salary and benefits.
• Stock options, so you own part of what you build.
• Discretionary performance bonus.
• The latest tools and technology.
• A world-class team that will challenge and grow your skills.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed