Sr Strategy Manager- Contractor

Commonwealth of Massachusetts•Boston, MA

About The Position

The Massachusetts Department of Mental Health seeks a strategic, analytical, and results-oriented Strategy Manager to lead high-priority, cross-agency initiatives that improve client outcomes, enhance staff experience, and strengthen operational effectiveness. Working on mission-critical projects identified by the Commissioner, the role bridges strategic planning and execution through expertise in project management, quantitative analysis, financial modeling, and business planning. The Strategy Manager coordinates leadership and cross-functional teams to address organizational challenges, drive organizational change, improve service delivery, and achieve measurable results. The period of service is November 4, 2026, through November 4, 2027. Contracts may be renewed subject to Department approval, performance, and available funds. Benefits are unavailable except for sick leave accruals. Employees are paid biweekly and must use direct deposit. Minimum entrance requirements are not specified. Salary placement depends on directly related experience and education and alignment with the Commonwealth’s compensation structure. The Department of Mental Health assures access to services and supports for people of all ages, establishes standards for effective and culturally competent care, promotes recovery and self-determination, protects human rights, and supports mental health training and research. A criminal background check will be completed for the recommended candidate, and education, licensure, and certifications will be verified.

Requirements

Strong analytical, quantitative, and problem-solving skills, including the ability to translate complex data into actionable recommendations.
Proficiency in Microsoft Excel, Tableau, Power BI, or similar analytical tools.
Demonstrated ability to lead cross-functional teams, manage competing priorities, and influence stakeholders.
Strong communication, presentation, facilitation, and project management skills.
Ability to work independently, exercise sound judgment, and deliver measurable results in complex environments.
Commitment to improving client outcomes, staff experience, and organizational effectiveness.

Nice To Haves

Experience managing complex projects, strategic initiatives, or organizational change from planning through implementation.
Experience in strategic planning, financial modeling, budgeting, forecasting, or operational analysis.
Experience in process improvement, performance measurement, or program implementation.
Knowledge of healthcare operations, behavioral health systems, public-sector administration, or Medicaid/MassHealth.

Responsibilities

Lead complex, high-priority initiatives, translating leadership goals into actionable plans with clear deliverables, timelines, ownership, and measurable outcomes.
Analyze organizational challenges using quantitative and qualitative methods and develop data-driven recommendations to inform Department-wide priorities.
Use Excel, Tableau, Power BI, or similar tools to evaluate performance, forecast service demand and capacity, and support evidence-based decision-making.
Conduct financial modeling, assess resource needs, identify cost-saving opportunities, optimize staffing, and improve operational efficiency.
Lead initiatives to improve access to care, patient flow, discharge processes, service capacity, safety, and program effectiveness.
Develop strategies to address staffing shortages, recruitment and retention challenges, succession planning, and institutional knowledge transfer.
Coordinate executives, divisional leaders, and clinical, fiscal, legal, IT, and operational teams to drive alignment and successful implementation.
Identify implementation risks, track key performance indicators, evaluate results, and ensure improvements are sustainable.
Collaborate with agencies such as MassHealth and the Department of Public Health to monitor statewide mental health capacity and service availability.